A large shipping company based in London are looking for a Booking Clerk / Export customer services role to work in their West Africa Department.
Job Description:
Issuing quotations for Roro and breakbulk. Following up quotations made Take and process bookings via telephone, email and online, including cross trades Confirm booking details back to the customer, informing, if necessary, of specific requirements or restrictions Dealing with enquiries relating to quotes/bookings/scheduling & queries Some credit control General client liaison Chasing undelivered cargo. Liaising with the port and port offices General departmental clerical work, filling, etc. Any other tasks that management may deem necessary to fulfil the Job role.
General expectation
Candidates will be required to demonstrate..
- Good verbal, written, communication and organisational skills. - Good customer service background in an office environment essential - Computer literate, knowledge of MS office - Be presentable, adaptable, outgoing, with a vibrant, friendly personality, - Be able to remain calm under pressure. - Be able to work towards and achieve targets as part of a team or individually. - Maintain good client and staff liaison.
TPBN1_UKTJ