Newstaff Employment Services is recruiting for an experienced Service Advisor of agricultural vehicles, on behalf of our client based in Kings Langley, Herts. Previous service advisor experience working in a dealership that services/sells agricultural vehicles (such as JCB's,) equipment and/or machinery is essential. Please note: UK based agricultural experience is required. Main tasks: • Book in machines & vehicles, ensuring appointments are convenient for the customer and the company and are in line with workshop capacity.
• Produce accurate job cards, invoices and related customer information, providing relevant information to both the workshop and customers.
• Liaise with the parts department to ensure parts availability, keeping customers informed.
• Inform customers on the progress of each job, ensuring authority for any additional work before this is completed.
The Role:
• As you will be working closely with the Service Team and the relevant manufacturers some technical knowledge would be an advantage
• Strong administrative experience is essential
• Ability to work well under pressure, handle conflicting demands, identify priorities and schedule work appropriately
• A friendly, professional manner
• Able to maintain strong working relationships with colleagues, the customer base and the manufacturers.
Hours: Monday to Friday full time office hours and some Saturdays mornings 8 am to 12 noon
Salary: Up to £26,000 pa depending on experience + Pension + Benefits
Interested? Please call Anne Marie on 01727 864777 or email CV to annemarie.harrington@newstaffemployment.co.uk