Nottinghamshire Healthcare NHS Foundation Trust
We are looking for 1 x Part Time 2/3 days per week on rotation. Will be discussed in interview.
This role requires the post holder to provide an efficient and comprehensive clerical and administrative service for the department. This includes maintaining patient-related records/databases, making appointments, and preparing correspondence.
There is one role available working between the Crisis admin teams based at Highbury Hospital, but may also involve working at the Sherwood Oaks Hospital for holiday and/or sickness cover for the Crisis team based there.
You will work as part of a team providing clerical and administrative support.
Where required, you will participate in the provision of a welcoming and confidential reception service to staff and visitors.
Main duties of the job
1. Carry out all aspects of clerical and administrative support.
2. Maintain health care records including computerized systems and databases.
3. Potential reception duties; including monitoring visitor attendance, dealing with telephone enquiries and incoming mail.
4. Receive and make internal and external telephone calls from staff, service users/patients, members of the public, and external agencies ensuring that messages received are appropriately signposted and actioned.
5. Type correspondence as required.
6. Co-ordinate healthcare appointments for patients.
7. Word process correspondence including letters, memos, and typing reports.
8. Take notes/minutes at team meetings as required.
9. Filing, photocopying, scanning, and attaching documents.
10. Implement and maintain adequate filing and follow-up systems.
11. Transfer individual and bulk files for archiving between locations.
12. Input clinical data and maintain.
13. Identify health and safety practices that are appropriate to self and others.
14. Participate in appropriate training courses and updates in accordance with mandatory requirements and undertake a personal development plan 'My Annual Review'.
15. Work as a team to provide cover for sickness and annual leave, as required.
16. Undertake any other duties that would be a reasonable expectation of this role.
About us
#TeamNottsHC comprises over 11,000 dedicated colleagues who #MakeADifference every day. We deliver intellectual disability, mental health, community health, forensic, and offender healthcare services across Nottinghamshire, Leicestershire, Lincolnshire, and South Yorkshire. Our care is provided from over 200 sites, spanning community locations, acute settings, and secure environments, including prisons.
We are one of the largest mental health and community Trusts in the East Midlands and one of Nottinghamshire's biggest employers. We also host national and regional services, such as the National High Secure Deaf Service and the Nottingham Centre for Transgender Health.
The health and wellbeing of our colleagues is a top priority. We invest significantly in this through our in-house occupational health and staff counselling services, supported by a dedicated Health and Wellbeing team.
Job responsibilities
Please see attached detailed Job Description and Person Specification outlining the main responsibilities of the role.
If you require any further information on the job description or main responsibilities please contact Mike Kerry on 0115 865 9079.
Person Specification
Qualifications
* NVQ Level 2 Business Administration or willing to work towards
* Minimum OCR/RSA II typing/word processing or equivalent level of knowledge and experience
* ECDL or equivalent
Skills
* Excellent IT skills and knowledge of IT systems
* Excellent telephone manner
* SystmOne / RIO
Experience
* Experience of working in an office/reception environment
Other Requirements
* Awareness of confidentiality requirements
* Ability to work as part of a team
Physical Requirements
* Has the physical ability to perform the full range of duties
Values & Behaviours
* All colleagues are expected to demonstrate that they act in line with Nottinghamshire Healthcare Foundation Trust Values - Trust, Honesty, Respect, Compassion, Teamwork.
* All colleagues are expected to demonstrate an understanding of and commitment to Equality, Diversity & Inclusion (EDI) and how it applies to their role.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer name
Nottinghamshire Healthcare NHS Foundation Trust
£23,615 a year (pro rata for part time)
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