Job Summary
We are looking for Radiographer Admin Assistants (Band 2) 0.8WTE (x2).
Applications are invited from self-motivated, enthusiastic and well-organised individuals who would be interested in being a Band 2 Radiographer Admin Assistant.
Successful applicants would be expected to work alongside dedicated Interventional Radiographic Teams at Leeds General Infirmary and St James Hospital. The hours available are 30 per week.
Our team of Radiographer Assistants work in all areas of Radiology Theatres including admin, stock and Vascular Ultrasound.
This Radiography Assistant role is predominantly administrative with occasional patient chaperoning.
Administrative duties include:
1. Electronic booking of procedures
2. Answering the telephone to receive requests/enquiries
3. Receiving and communicating messages
4. Liaising with other departments
5. Coordinating referrals
6. Managing waiting lists under the direction of the team leader
Previous NHS IT systems experience is not essential but is desirable. Full training will be given.
Ideally interested candidates will be able to demonstrate qualities in:
1. Appointment bookings with an excellent telephone manner
2. Ability to prioritise workload and work unsupervised
3. Computer literacy
4. Good interpersonal skills
5. Demonstrate a healthy attendance management record
Successful candidates will be subject to Occupational Health Clearance and enhanced checks.
Main duties of the job
The IR admin team are responsible for assisting in the management of waiting lists for all patients and ensuring that patients are seen within the various time scales dependent on the patients' pathway. The IR admin team are responsible for booking all outpatient IR appointments.
This role will involve assisting in managing patient pathways in accordance with timescales within the National Guidelines and LTHT Access Policy.
The role will require direct contact with patients on the telephone, so communication skills are essential. The role will also require booking in patients via telephone or via letter.
About Us
Interventional Radiology is part of the Radiology CSU and is based at both LGI and St James Hospital. We provide treatments to patients, both adult and paediatric, from a variety of referring CSUs using simple and complex therapeutic procedures.
Leeds Teaching Hospitals is committed to our process of redeploying 'at risk' members of our existing workforce to new roles. As such, all our job adverts are subject to this policy, and we reserve the right to close, delay or remove adverts while this process is completed.
Date posted: 28 March 2025
Pay scheme: Agenda for change
Band: Band 2
Salary: £23,615 a year
Contract: Permanent
Working pattern: Part-time
Reference number: C9298-RAD-0252
Job locations: Leeds General Infirmary, Great George Street, Leeds, LS1 3EX
Job Description
Job responsibilities:
The IR Admin Team is responsible for assisting in the management of waiting lists for all patients and ensuring that patients are seen within the various time scales dependent on the patients' pathway. The team is also responsible for booking all outpatient IR appointments.
Knowledge, Skills And Experience Required:
1. The ability to work as both a team member and alone within clearly defined procedures.
2. Excellent communication skills, particularly orally, and the ability to deal with colleagues and patients courteously and effectively within a hospital environment.
3. Willingness to undertake further training and development appropriate to the job role.
4. Undertake all mandatory training required for the role, particularly attending refresher training on an annual basis.
CORE KNOWLEDGE AND UNDERSTANDING:
1. Knowledge of Trust policy and procedure, particularly (but not exclusively) Information Governance.
2. Knowledge of LTHT Elective Access Policy.
Person Specification
Experience Essential:
* IT Skills
* Experience in working with a cross-section of the general public.
Desirable:
* Admin or Clerical Experience ECDL or equivalent.
* Experience of working with the general public, preferably in a healthcare role.
* Experience of working with clinical systems (PAS, PPM etc).
Skills & Behaviours Essential:
* Communication skills both written and oral.
* Good interpersonal skills and the ability to use initiative whilst remaining part of a team.
* Adaptable to a changing environment.
Qualifications Essential:
* GCSE English and Maths grade D or Functional Skills equivalent (Level 1).
Desirable:
* GCSE English and Maths grade C or Functional Skills equivalent (Level 2).
* Admin or Clerical Experience ECDL or equivalent.
Disclosure and Barring Service Check:
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such, it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details:
Employer name: Leeds Teaching Hospitals
Address: Leeds General Infirmary, Great George Street, Leeds, LS1 3EX
Employer's website: https://www.leedsth.nhs.uk/ #J-18808-Ljbffr