The Vacancy
This post is exempt under Sch 9 Pt 1 of the Equality Act 2010 and is only open to female applicants.
Are you passionate about making a difference in the lives of children and young people impacted by domestic abuse? Do you have the expertise to deliver counselling services and coordinate a team of dedicated volunteer counsellors? If so, we’d love to hear from you!
We are seeking a Children and Young Person Counselling Coordinator to join our team at Derbyshire WISH and provide vital face-to-face counselling services. This role will see you not only managing a caseload of young clients but also supporting volunteer counsellors and building partnerships with educational institutions and other support services.
At Derbyshire WISH we provide refuge and community based (outreach) support to adults and children who are experiencing domestic abuse. We’re part of the wider NCHA family and we offer our services to both women and men (dispersed only) with or without children who are fleeing domestic abuse and need a safe place to stay, and to those out in the community who are living with the impact of domestic abuse.
About the role
The purpose of this role is to help children and young people affected by domestic abuse cope and recover through therapeutic interventions. As the Children and Young Person Counselling Coordinator you will have a variety of duties and responsibilities which will include but are not limited to:
Service Delivery: Provide counselling assessments, maintain waiting lists, and allocate cases to volunteer counsellors.
Volunteer Support: Recruit, train, and supervise volunteer counsellors, ensuring they feel supported in their roles.
Client Impact: Maintain accurate records of service user’s progress, detailing how they are coping and recovering from domestic abuse.
Adherence to Guidelines: Ensure the service operates within professional and safeguarding standards (BACP/ACP).
Collaboration: Build relationships with educational settings, professionals, and support services to reach more young people in need.
Data Management: Keep records that align with contract requirements, safeguarding protocols, and key performance indicators.
Feedback & Development: Seek regular feedback from service users, parents, caregivers, and professionals to continuously improve the service.
What You Bring:
A recognised diploma or degree in counselling and membership/eligibility for accreditation with BACP, UKCP, ACP, or equivalent.
A deep understanding of the impact of domestic abuse on children and young survivors.
Knowledge of child safeguarding procedures and relevant legislation.
Proven experience delivering counselling services to domestic abuse survivors and assessing young survivor needs.
Strong skills in managing a caseload, keeping professional records, and using IT systems.
Experience recruiting, training, and mentoring volunteer counselling placements.
A collaborative mindset and excellent communication skills to engage with a variety of audiences.
A valid UK driving licence and access to a vehicle.
Why Join Us?
Work in a meaningful role that helps children and young people rebuild their lives and be part of a supportive team that values professional growth and innovation. Building strong community partnerships and contributing to long-lasting change empowering young survivors of domestic abuse.
If you are ready to use your skills to create a safe and supportive environment for young survivors of domestic abuse, we encourage you to apply today.
Apply now and help inspire the next generation.
The Company
We’re Nottingham Community Housing Association, known to many as NCHA. We’ve been around since 1973, and we're really proud of that. We're more than just a housing association: we deliver care and support to people all over the East Midlands. Read our story to find out more about us.
Some Benefits
Wellbeing
plan
NCHA
pension
Free DBS
checks
£250 referral bonus
Generous annual
leave
Free healthcare
cash plan
Company social
events
Enhanced maternity, paternity and adoption leave and pay
Free training and development
Access to cycle to work and discounted bus pass schemes
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident .