Job Title: Production & Customer Account Coordinator Location: [Company Location] Salary: £26,000 - £28,000 per annum (negotiable DOE) Job Type: Permanent About the Role: We are looking for a highly organised and detail-oriented Production & Customer Account Coordinator to join our team at [Company Name], a leading company in the packaging industry. This is a fantastic opportunity for someone with experience in packaging or manufacturing who thrives in a fast-paced environment and enjoys working closely with customers and internal teams. Key Responsibilities: Manage and monitor production schedules, ensuring deadlines are met efficiently. Liaise closely with the Transport Manager to ensure smooth delivery operations. Provide regular updates to customers, ensuring excellent service and communication. Process customer orders accurately and efficiently. Work collaboratively within the business, understanding its synergies as part of a group. Utilise Excel to track and manage data effectively. Ensure accuracy and maintain a high level of attention to detail in all tasks. Work efficiently under pressure in a fast-paced production environment. Develop product knowledge to assist with customer queries and support internal teams. Manage multiple projects simultaneously, demonstrating strong project management skills. Act as an Account Manager, handling customer relationships and ensuring satisfaction. Key Skills & Experience: Experience in packaging or manufacturing is highly desirable. Strong customer service and communication skills. Ability to manage multiple tasks and deadlines effectively. Proficiency in Microsoft Excel and strong administrative skills. A proactive and solutions-focused approach to problem-solving. Ability to work independently and as part of a team. Benefits: Competitive salary, negotiable based on experience. Opportunity to work within a growing and dynamic business. Career development and training opportunities. Supportive team environment. If you are a motivated and detail-oriented professional looking for a long-term career in the packaging industry, we would love to hear from you