Principal Benefits Officer
WFCACO_1717077076 Posted: 30/05/2024
Principal Benefits Officer
Temporary 12 weeks
Monday - Friday
£23.45per hour
To develop and deliver specialist support/advice to a benefit processing or housing benefit over payment team. To ensure relevant legislation, regulations and policies are complied with.
To monitor and allocate incoming work and to provide training and day to day guidance on all computer software systems and forms used by the service, plus make recommendations for changes to policies and procedures to improve and enhance customer experience.
To accurately process Housing Benefit, Council Tax Support, Free School Meals and all discretionary schemes administered within the service including those introduced under Local Welfare provisions.
To develop and deliver all aspects of Housing Benefit over payment recovery.