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Sector: Charity and Not for Profit
Role: Manager
Contract Type: Permanent
Hours: Full Time
We have an exciting and challenging opportunity for a Team Leader to join the National Homicide Service (HS) covering the Midlands.
You will work from home or a local VS office (if available), and you must live in one of the following areas: Warwickshire, Staffordshire or West Midlands. This is a full-time role working 37.5 hours per week.
Do you want to be part of a unique service providing the highest quality support to families bereaved by homicide and those who are eye-witness to homicide? Do you want to lead a supportive, passionate and committed team? If yes, then we'd love to hear from you!
County/Borough: West Midlands
Office location: Home-based
Full time/Part time: Full time
Hours per week: 37.5
Work schedule: Monday to Friday 9am-5pm
Basic Salary: £31,110.00 per annum
Allowances: Home Working
Contract type: Permanent
DBS required? Yes
Police vetting required? No
Closing Date: 07/02/2025
Ref No: 5934
What we offer:
* Flexible working options including hybrid working
* 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
* An extra day off for your birthday
* Pension with 5% employer contribution
* Enhanced sick pay allowances, maternity & paternity payments
* High Street, retail, holiday, entertainment & leisure discounts
* Access to our financial wellbeing hub & salary deducted finance
* Employee assistance programme & wellbeing support
* Ongoing training & support with opportunities for career development & progression
About the role:
You will lead and support a team of Homicide Family Caseworkers to meet VS and Homicide Service standards and contractual requirements. You will demonstrate excellent organizational skills essential to managing a demanding and diverse workload and will have experience of achieving key performance indicators, as set by the Operation Managers and Deputy Head of Service.
We pride ourselves on providing exceptional trauma-informed advocacy and support to all service users, and you will understand the impact that trauma and bereavement can have on individuals. We support staff to keep them safe within their role, and you will lead on the importance of personal and professional resilience and wellbeing for the team.
You will have excellent communication skills and will support the Operation Managers to maintain the highest standards of service delivery across a widely geographically dispersed team. Your team will cover West Midlands including Midlands, Staffordshire, and Warwickshire. You must live within one of these areas and be prepared to travel across the geographical area including occasional overnight stays to ensure you can meet team members in person as well as online.
This role involves regular travel and due to the location, a driving license and access to a vehicle is considered an essential requirement. If you are unable to drive because of a disability, please indicate this in your application in your personal statement so we can explore the feasibility of alternative arrangements.
You will also enjoy working closely with a range of stakeholders (including Police Family Liaison Officers and Senior Investigation Officers within the Major Crime teams/Social Services) and will have experience in building constructive working relationships, focused on delivering the best service for vulnerable service users. You should be a confident presenter, able to share the service and work we do to inform, educate, and encourage notifications and referrals into the service.
Please see attached Job Description for full details and personal specification.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support, and a real influence in the Criminal Justice System.
Victim Support is committed to recruiting with care and to safeguarding and promoting the welfare of children, young people, and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and is passionate about creating an environment where all staff and volunteers feel respected and heard.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
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