You’ll be at the core of Screwfix, making sure our customers are the heart of everything we do. You’ll take your time to really get to know them whilst delivering genuinely great service. Our Retail Assistants are vital to the running of a store, so you’ll always be kept busy. And with the help of our excellent training programmes and varied shift patterns to support a healthy work life balance, you’ll be on the right track for a promising career with us!
Opening hours:
Monday - Friday (7am to 8pm)
Saturday (7am to 6pm)
Sunday (9am to 4pm)
Responsibilities
* Deliver excellent customer service
* Assist with store operations and maintain stock levels
* Engage with customers to understand their needs
Benefits
1. Cycle to work scheme with savings of up to 25-39% on bikes and accessories.
2. High street shopping discounts at Screwfix, B&Q, and other major retailers.
3. Share plans for becoming a Kingfisher shareholder.
4. 20% off Nuffield Gym membership and access to health resources.
5. Customizable health plan through Simply Health.
6. Long service awards including extra pay and bonus holiday days.
7. Award-winning pension plan with up to 14% employer contribution.
8. Life cover through the pension scheme providing up to 4x annual salary.
9. Free wellbeing resources through Retail Trust.
10. 20% off all B&Q and Screwfix products.
11. Support for mental health through Mind training.
12. Access to learning tools like LinkedIn Learning for self-development.
13. Enhanced Family Leave policy with competitive pay terms.
Training Opportunities
1. First Steps to Management: A 16-week programme for Service Assistants to progress to management.
2. Power Up to Trade+: A 12-15 month programme for Trade Supplier Apprenticeship at level 2.
3. Trade Up to Branch Manager: A 15-month programme leading to Level 4 Retail Manager Apprenticeship.
4. Learning for Life: Opportunities for wider life skills and coaching in Maths and English.
Application Process
Applying online is simple. Fill in some basic details and upload your most recent CV. If you’re applying for a Service Assistant role, you’ll also need to complete a Situational Judgement Test.
Interview
Prior to your interview, we recommend a thorough read of our careers page and even a trip to your local Trade Counter to learn as much about us as possible. Your interview will consist of competency-based questions, and a chat about your experience, knowledge of Screwfix, and the role you’ve applied for. Interviews may be held on the phone or over video chat, followed by a visit to the store to meet the team.
Offer
If we think we’re a good match, we’ll make you an official offer. Once you’ve accepted and we’ve completed the pre-employment checks, you’ll receive your shiny new contract.
#J-18808-Ljbffr