Job summary Monitoring Officer, Band 3. 1 x Full Time Position An exciting opportunity has arisen within the Estates and Facilities Directorate (E&F) for enthusiastic, highly motivated individual to work with the Hotel Services team as a Monitoring Officer. The role will involve undertaking audits against agreed specifications i.e. The National Standards of Healthcare Cleanliness and other key performance indicators (KPIs) relating to both in house and external contracts. The role will also support the Hotel Services Management Assistants in ensuring high standards of performance are attained within a number of contracted and in-house Estates & Facilities (E&F) services. E&F support the Trust in a range of services from cleanliness through to design new modern healthcare environments. The team have a wide range of skills to operate services and offer expert advice within areas of expertise. The team is made up of three full time employees working a range of shifts at both sites on rotation, working closely with the Hotel Services Management team auditing services that are operating both in house and by external contractors. Please note that this advertised vacancy does not meet the UKVI eligibility requirements for a Skilled Worker Visa and therefore HUTH would not be able to issue a Certificate of Sponsorship for this role. Main duties of the job To perform frequent audits across both sites (Hull Royal Infirmary and Castle Hill Hospital) in both clinical and non-clinical environments, measuring the findings against agreed standards. Liaising and engaging with colleagues offering feedback and solutions to achieve standards. Producing reports to reflect findings in a timely and accurate manner which allow the data to be extracted and interpreted with ease. The role is varied and will involve visiting areas to gather data and then compile findings using electronic systems (hand held tablets/PC work station). This will require the post holder to complete physical checks in person on a daily basis across both sites with occasional requirements for same day rechecks. About us The Humber Health Partnership is one of the largest acute and community Partnership arrangements in the NHS, seeing well over one million patients every year and managing a budget of over £1.3 billion. Made up of two Trusts - Northern Lincolnshire and Goole NHS Foundation Trust (NLAG) and Hull University Teaching Hospitals NHS Trust (HUTH) - our Partnership has significant ambitions and is committed to delivering world-class hospital and community services for the 1.65 million people we serve. Together we employ nearly 20,000 staff. Our five main hospital sites are Diana, Princess of Wales Hospital, Scunthorpe General Hospital and Goole and District Hospital, for NLAG and Hull Royal Infirmary and Castle Hill Hospital for HUTH. As Teaching Hospitals working with the Hull York Medical School, we both lead and contribute to research in many areas - biomedical research, primary care, palliative medicine, cardiovascular and respiratory medicine, vascular surgery, cancer surgery and oncology. We believe that by developing a diverse, inclusive, innovative, skilled and caring workforce, we can deliver excellent care to our patients and a great future for our employees, our Partnership and our community. Date posted 05 November 2024 Pay scheme Agenda for change Band Band 3 Salary £24,071 to £25,674 a year P/A Contract Permanent Working pattern Full-time Reference number 356-24-6536518-A Job locations Hull Royal infirmary/Castle Hill Hospital Anlaby Road Hull HU3 2JZ Job description Job responsibilities For further details with regard to this vacancy opportunity, please see the attached Job Description and Person Specification. Job description Job responsibilities For further details with regard to this vacancy opportunity, please see the attached Job Description and Person Specification. Person Specification Qualifications Essential GCSE English and Maths IT skills Level 2. NVQ level 3 or equivalent Full clean UK driving licence Desirable Customer Services Qualification Experience completing Audits. Operational knowledge of facilities related services. Knowledge and training Essential Minimum 2 years operational knowledge of facilities management related services Sound knowledge of Health & Safety particularly in relation to cleaning. IT skills and knowledge of quality and monitoring systems Quality auditing and monitoring experience Ability to meet agreed deadlines Desirable Knowledge of National Standards of Healthcare Cleanliness Experience in working in the NHS Knowledge of Patient Led Assessment of the Care Environment (PLACE) Experience of report writing and analytical skills personal attributes Essential Ability to work flexible between sites Excellent communication skills both written and verbal Tact and diplomacy when dealing with people and providing feedback Confident and professional manner whilst working with people at all levels both internal and external to the organisation Promotes a high standard of work ethic Desirable Knowledge of contract specifications. Knowledge of Facilities Management Person Specification Qualifications Essential GCSE English and Maths IT skills Level 2. NVQ level 3 or equivalent Full clean UK driving licence Desirable Customer Services Qualification Experience completing Audits. Operational knowledge of facilities related services. Knowledge and training Essential Minimum 2 years operational knowledge of facilities management related services Sound knowledge of Health & Safety particularly in relation to cleaning. IT skills and knowledge of quality and monitoring systems Quality auditing and monitoring experience Ability to meet agreed deadlines Desirable Knowledge of National Standards of Healthcare Cleanliness Experience in working in the NHS Knowledge of Patient Led Assessment of the Care Environment (PLACE) Experience of report writing and analytical skills personal attributes Essential Ability to work flexible between sites Excellent communication skills both written and verbal Tact and diplomacy when dealing with people and providing feedback Confident and professional manner whilst working with people at all levels both internal and external to the organisation Promotes a high standard of work ethic Desirable Knowledge of contract specifications. Knowledge of Facilities Management Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Hull University Teaching Hospitals NHS Trust Address Hull Royal infirmary/Castle Hill Hospital Anlaby Road Hull HU3 2JZ Employer's website https://www.hey.nhs.uk/ (Opens in a new tab)