The position is a temporary 18-month role requiring an experienced Administrator to provide support to the General Manager and play a pivotal role in the home's management team. Key responsibilities include managing Customer Experience, HR, Recruitment, Payroll, Finance, and supervising junior team members. A self-sufficient and professional individual with strong IT skills, excellent organisation, and ability to give direction is required. Key responsibilities include:* Promoting a warm and welcoming environment for residents, staff, and visitors* Managing enquiries and showrounds for prospective families, including managing the customer database* Driving the occupancy and reputation of the Care Home* Supporting resident and family feedback with a focus on customer care* Assisting with the recruitment of home staff, completing employment checks and arranging inductions* Payroll preparation for home-based staff* Providing advice and guidance to employees on queries* Ensuring personal files are stored securely* Attending meetings and producing accurate notes and minutes* Managing rotas, safe contents, petty cash, and resident fund accounts* Updating staff records with ad-hoc training, supervisions, and appraisals. Required skills and qualifications include:* Experience in a customer-facing role* Previous involvement in HR administration and recruitment* High level of attention to detail and the ability to prioritise* Proficient user of Microsoft software (Word, Excel, Outlook)* CIPD qualification would be beneficial. Barchester offers a range of rewards and benefits, including a Rewarding Excellence bonus, refer-a-friend scheme, access to discounts, free access to medical specialists, confidential counselling and legal services, tax code review, and a monthly staff lottery. As a dedicated employer, Barchester values its team's contribution and offers progression opportunities. This is an empowering and rewarding place to develop your administrative career.