Whatyoull be doing
Are you a dynamic people leaderwith a passion for delivering exceptional customer service We havean exciting fulltime opportunity for you to step into the role ofAssistant Manager based in our Abingdon office.
Reporting to the Customer Service Manager youll lead a dedicatedteam of schedulers driving the coordination of fire and securitysystem maintenance repairs and emergency callouts. In thisfastpaced environment youll have the chance to showcase yourleadership skills and inspire your team to achieve excellence.
YourResponsibilities will include:
* Lead by exampleembodying our core values to inspire your team and encourage avibrant workplace culture that values authenticity integrity andcredibility.
* Establishclarity around goals and expectations empowering team members toexcel.
* Foster asupportive environment with regular constructive feedback toenhance performance.
Whoyou are
We are seeking an ideal candidatewho is an experienced people leader and passionate advocate forperformance management preferably within the fire and securityservice industry or similar.
Keyskills:
* ProvenLeadership Experience: A track record ofsuccessfully managing teams in a fastpaced environmentdemonstrating the ability to inspire and engage team members toreach their full potential.
* Expertisein Performance Management: Strong background in setting clearperformance expectations conducting regular evaluations andproviding constructive feedback that drives individual and teamgrowth.
* MotivationalSkills: Exceptional ability to motivate and empowerteam members fostering a culture of accountability and excellence.You understand how to recognise and celebrate achievements whileguiding individuals through challenges.
* StrongCommunication Skills: Excellent interpersonal skillsthat allow you to build trust and rapport with team membersenabling open dialogue and collaboration.
* ResultsDrivenMindset: A focus on achieving tangible outcomes forboth the team and the customers demonstrating resilience andadaptability in the face of challenges.
Whatwell give you
* Competitive salarywhich will vary based on skills and experience
* 23 days holiday plus bankholidays
* Company pensionscheme
* Life assurance
* Employee Welfareassistance programme