We have an exciting opportunity for multiple Caseworkers to join the Domestic Abuse team in London, working 37.5 hours a week. This role involves both face-to-face and virtual support in a hybrid model of working, you will work from home and our London office.
County/Borough: Islington
Office location: 3rd floor, 5-7 Singer Street, London EC2A 4BQ
Full time/Part time: Full time
Hours per week: 37.5
Work schedule: Monday-Friday
Basic Salary: Total 28,810 per annum (this includes FTE 26,010.00 per annum plus 2,800 per annum London Weighting Allowance)
Contract type: Fixed Term
DBS required? Yes
End date (if fixed term): 31/09/2025
Closing Date: 30/01/2025
Ref No: 5887
What we offer:
* Flexible working options including hybrid working
* 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
* An extra day off for your birthday
* Pension with 5% employer contribution
* Enhanced sick pay allowances, maternity & paternity payments
* High Street, retail, holiday, entertainment & leisure discounts
* Access to our financial wellbeing hub & salary deducted finance
* Employee assistance programme & wellbeing support
* Ongoing training & support with opportunities for career development & progression
About the role:
* Effectively manage a caseload of service users affected by domestic abuse, delivering excellent services which support the commissioners and their service goals to victims.
* Ensure each victim receives an individually appropriate tailored support and information service that fully meets their needs, keeping complex needs central to all processes and decisions.
* Undertake risk and needs assessments to address the specific needs of the client in line with VS operating procedures.
* Provide information and advocacy to enable service users to navigate and understand the criminal justice process and ensure their rights are upheld in accordance with the Victims Code of Practice.
You will need:
* Experience of working with vulnerable adults and/or families affected by domestic abuse
* Understanding and knowledge of an active commitment to promoting equal opportunities, inclusion and diversity
* Ability to work without direct supervision, prioritise work and deal with competing or conflicting demands/needs and interests in an organised and methodical manner
* Understanding of confidentiality and safe working practices, in accordance with safeguarding and data protection legislation
* Ability to needs assess, risk assess and empathise with the victim
* Good IT and administrative skills including the use of Microsoft Office packages
* High resilience and the ability to work under pressure
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.
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