What you'll be doing…
Business Service is a business to business function within the Service & Operations department, responsible for managing all external operational processes including partner change management, partner governance and processing of data
We have an exciting opportunity within our small team to acquire expert product knowledge across Insurance and Energy. This also includes gaining a wider understanding of the core business, linking into commercial, financial and regulatory processes, providing exceptional insight into multiple business areas.
Working within a supportive and dynamic team to share knowledge and experience. Continuously reviewing and enhancing existing processes with the customer experience being at the heart of what we do.
You’ll be responsible for the day to day running of partner and supplier changes, identifying and mitigating risks to customers and the business whilst providing an excellent service to our business partners.
Experience that will put you ahead of the curve…
* Experience working within a business to business facing role.
* Experience of working within the Financial sector
* Able to show examples of working towards and achieving tasks within required timescales.
* Experience in data handling.
* A good understanding of GDPR regulations relating to customer data.
What's in it for you…
The salary for this position is up to £25,000 per annum
This is a Hybrid role from our Cardiff Office, working three days from the office, two from home.
* Uncapped leave, because we trust you to manage your workload and time
* When we hit our targets, enjoy a share of our profits with a bonus
* Refer a friend and get rewarded when they join Future
* Wellbeing support with access to our Colleague Assistant Programmes
* Opportunity to purchase shares in Future, with our Share Incentive Plan
… Plus more great perks based on your location
Internal job family level P7
Who are we…
We’re Future. We’re 3000+ colleagues over 250+ brands speaking to 400 million people every month across the globe through websites, events and magazines. We’ve got ambitious plans that build on our growth momentum and unlock new opportunities and we’re looking for talented people who want to be a part of it.
Our Future, Our Responsibility - Inclusion and Diversity at Future
We have a voice and we’re going to use it. We promote diversity and inclusion not just in our recruitment processes, but everything we do. We’re an equal opportunity employer and we will continue to ensure our recruitment process is free of bias and our workplaces are inclusive, positive, free of discrimination and respecting of all backgrounds and beliefs. Our culture is underpinned by our values and employees - current and future - are treated with respect and fairness. Find out more about Our Future, Our Responsibility on our website.
Please let us know if you need any reasonable adjustments made so we can give you the best experience!