Job summary We have an exciting opportunity for a motivated Health Care Support Worker to join our Childrens Outpatient Team. This post will be predominantly based at Bishop Auckland and Darlington. Our team supports around 32,000 appointments per year so this is a busy role where no two days are the same. This role is for 26.25 hours Main duties of the job You will be welcoming children and families to the department, supporting Consultant and Nurse led clinics, performing clinical observations and supporting our nursing team with investigations and procedures. You will be expected to take bloods after appropriate training. As well as being a great team player, were looking for someone who is flexible, has initiative and excellent communication skills and will take pride in ensuring the department is maintained to a high standard. About us If you are being interviewed you must accept an interview slot in the system to continue, even if you have arranged with the manager You must be able to produce ALL certificates stated essential in the person specification or you will not be able to complete pre-employment checks We provide hospital services from two acute sites - Darlington Memorial Hospital and University Hospital of North Durham. We have a centre for planned care in Bishop Auckland and provide care from community hospitals in Chester-le-Street, Shotley Bridge, Barnard Castle, Sedgefield and Weardale as well as over 80 other community based settings and providing care in patients' homes. We particularly welcome applications from disabled and Black, Asian and Minority Ethnic (BAME) candidates as BAME and disabled people are currently under-represented From April 1 2024 we are unable to offer sponsorship for healthcare roles that do not meet the minimum salary, If you are in the UK on a VISA please ensure you have no restrictions that would prevent you from taking this post. Full Job Descriptions can be found in the adverts supporting documents Over reliance on AI-generated content is discouraged and may diminish the applicant's chances of success Date posted 20 March 2025 Pay scheme Agenda for change Band Band 3 Salary £24,071 to £25,674 a year pro rata Contract Permanent Working pattern Part-time Reference number C9439-2425-1585 Job locations Bishop Auckland General Hospital Cockton Hill Road Bishop Auckland County Durham DL14 6AD Job description Job responsibilities This is a Trustwide role so whilst you'll be predominantly work at Bishop Auckland and Darlington Memorial you will be required to travel to Durham, Stanley Primary Care, and Chester-le-Street Hospitals; you must be able to travel independently across site Job description Job responsibilities This is a Trustwide role so whilst you'll be predominantly work at Bishop Auckland and Darlington Memorial you will be required to travel to Durham, Stanley Primary Care, and Chester-le-Street Hospitals; you must be able to travel independently across site Person Specification Special Skills and Knowledge Essential Good verbal and written command of English. Ability to act upon own initiative. Good communication skills. Able to work under some pressure. Ability to show leadership. Ability to plan own work. Ability to work calmly under pressure. Willing to take and record patient observations Desirable Knowledge of care and related procedures, clinical observations, relevant legislation Special Requirements Essential Ability to work hours flexibly when service needs require. Ability to travel independently across sites to fulfil the requirements of the post. Self-motivated and able to motivate others. Excellent communication & interpersonal skills. Reflective practitioner. Ability to work in a busy and varied work environment and respond to change. Desirable Be able to offer pastoral care to mentors and students when providing feedback on performance Experience Essential Computer skills Ability to learn new skills Desirable Previous experience in caring for others Qualifications Essential Relevant NVQ level 3 or equivalent relevant experience Care Certificate or willingness to complete within first 6 months of commencement in post GCSE equivalent in English and Mathematics Desirable Short courses relevant to undertake patient and clinical care duties Person Specification Special Skills and Knowledge Essential Good verbal and written command of English. Ability to act upon own initiative. Good communication skills. Able to work under some pressure. Ability to show leadership. Ability to plan own work. Ability to work calmly under pressure. Willing to take and record patient observations Desirable Knowledge of care and related procedures, clinical observations, relevant legislation Special Requirements Essential Ability to work hours flexibly when service needs require. Ability to travel independently across sites to fulfil the requirements of the post. Self-motivated and able to motivate others. Excellent communication & interpersonal skills. Reflective practitioner. Ability to work in a busy and varied work environment and respond to change. Desirable Be able to offer pastoral care to mentors and students when providing feedback on performance Experience Essential Computer skills Ability to learn new skills Desirable Previous experience in caring for others Qualifications Essential Relevant NVQ level 3 or equivalent relevant experience Care Certificate or willingness to complete within first 6 months of commencement in post GCSE equivalent in English and Mathematics Desirable Short courses relevant to undertake patient and clinical care duties Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Employer details Employer name County Durham & Darlington NHS Foundation Trust Address Bishop Auckland General Hospital Cockton Hill Road Bishop Auckland County Durham DL14 6AD Employer's website https://www.cddft.nhs.uk/ (Opens in a new tab)