Job Title: Bank Manager Function: Branch Banking Location: Romsey Salary: Competitive plus excellent benefits At TSB we’re all here to give money confidence to our customers and communities. Wherever you work in TSB you can make a real difference to your career, our business, and the wider community. How you’ll make a difference As a Bank Manager, you’ll make a genuine difference to our customers by going the extra mile to deliver an excellent customer experience. By adding that special personal touch to get to know our customers, you’ll give them suitable financial options and use your expertise to support our more vulnerable customers. This is a pivotal role to create strong and valued relationships with new customers and to make our existing customer relationships even better. You’ll be the one at the head of this branch team – leading by example and providing direction and focus. Our branches vary in size but our definition of the best never changes. What you’ll bring A relentless focus on the customer and experience in branches. Excellent Coaching Skills. Ability to work as part of a team, making our collective strength count. Strong leadership and procedural knowledge of distribution related risk activities. Excellent knowledge of digital customer journeys and customer education. What we offer in return Flexible working arrangements to support a healthy work/life balance. An attractive reward and benefits package through myTSB, giving you more of what matters to you. A diverse, energising, and collaborative working environment A career that’s enriching and full of opportunities. If this sounds up your street, come join our team, we make things happen LI-KS1 Inclusion matters at TSB. We want our colleagues to feel at home here, no matter their background. Diverse teams are what helps us deliver Money Confidence. For everyone. Every day. Did our job advert catch your eye, but you don't meet all the requirements? Don't let that put you off, if you meet some of the requirements and have an open, curious mindset, we'd love to hear from you Remember TSB is a Disability Confident Leader which means you are entitled to be part of the selection process for a role if you meet the minimum criteria outlined in the job advert.