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BRAND NEW STORE - Full-Time/ Part-Time Customer Care Assistant - McArthur Glen, Bridgend, Bridgend
Location: Bridgend, United Kingdom
Job Category:
Customer Service
EU work permit required:
Yes
Job Reference:
53ca5d6527ad
Job Views:
3
Posted:
26.03.2025
Expiry Date:
10.05.2025
Job Description:
Overview
BRAND NEW STORE - McArthur Glen Designer Outlet. Full Time or Part Time Customer Care Assistant - starting early January 2025
Please note - as this store is currently not open, your training will take place in a location either in Bridgend or Cardiff if you are able to drive.
The first interview will be virtual, and if you are successful you will be invited to a second interview to meet with the business manager in person.
McDonald's UK has been around for over 50 years! We are one of the most recognised brands in the world, and the backbone of our brand is commitment to a set of core values: Serve, Inclusion, Integrity, Community and Family. We live by our values every day and are committed to fostering a safe, respectful and inclusive workplace, providing quality jobs, and making opportunity open to all.
As a Customer Care Assistant, you will be the face of your restaurant. You will deal with customers and ensure everything runs smoothly in the customer areas. Responsibilities include making children feel welcome, handing out balloons, organizing special events, addressing customers' specific needs, maintaining high standards of cleanliness in the dining area and toilets, and helping to create a warm and welcoming atmosphere. It's your responsibility to establish and maintain positive communication with customers at all times and to keep the manager informed about customer satisfaction.
You will be working in a fast-moving, high-energy environment, and we’re looking for a genuine smile plus an ability to connect with customers and make them feel valued. Friendly, welcoming, courteous, and helpful behavior will come naturally to you, and you’ll work well as part of a team. Effective communication skills such as attentive listening, face-to-face verbal communication, and eye contact are essential. The ability to maintain high energy levels while working both efficiently and productively is necessary. Benefits package includes: Holiday pay, Service Awards, Meal allowance, Employee discounts from top high street and online brands, and much more.
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