Customer Care Assistant - Antrim #1534, Antrim
Location:
Antrim, United Kingdom
Job Category:
Customer Service
EU work permit required:
Yes
Job Description:
Overview
McDonald's are one of the most recognised brands in the world, and the backbone of our brand is commitment to a set of core values: Serve, Inclusion, Integrity, Community and Family. We live by our values every day and are committed to fostering a safe, respectful and inclusive workplace, providing quality jobs, and making opportunity open to all.
As a Customer Care Assistant, you will be the face of your restaurant, dealing with customers and ensuring everything runs smoothly in the customer areas. Responsibilities include:
1. Making children feel welcome and handing out balloons.
2. Organising special events.
3. Looking after customers' specific needs.
4. Maintaining high standards of cleanliness in the dining area and toilets.
5. Creating a warm and welcoming atmosphere.
6. Establishing and maintaining positive communication with customers.
7. Keeping the manager informed about customer satisfaction.
You'll be working in a fast-moving, high-energy environment, and we’re looking for a genuine smile plus an ability to connect with customers and make them feel valued. Friendly, welcoming, courteous, and helpful behaviour will come naturally to you, and you’ll work well as part of a team. Effective communication skills, such as attentive listening, face-to-face verbal communication, and eye contact, are a must. The ability to maintain high energy levels whilst working efficiently and productively is essential.
Benefits package includes: Holiday pay, Service Awards, Meal allowance, Employee discounts from top high street and online brands, and much more.
Please note that if you are NOT a passport holder of the country for the vacancy, you might need a work permit.
#J-18808-Ljbffr