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Community Engagement Officer - Surrey, Reigate
Client:
The National Flood Forum
Location:
Reigate, United Kingdom
Job Category:
Other
EU work permit required:
Yes
Job Reference:
1359a718fa55
Job Views:
4
Posted:
30.03.2025
Expiry Date:
14.05.2025
Job Description:
Contact and additional information
This position is a hybrid role with some working from home, some community-based work and some office-based work at Surrey County Council in Guildford, split to be agreed. Applicants need to be resident in the Surrey area.
A full driving licence and access to a car is essential for the role.
The role will involve evening and occasional weekend work.
The project officer will help communities to work in partnership with flood risk management agencies to better manage flooding and its impacts in their area. This will involve working with communities at flood risk and agencies using methodologies developed by the National Flood Forum and used successfully around the country.
We are seeking someone warm and approachable, who will be required to work in and potentially other areas in England & Wales. You will need to be able to engage appropriately and effectively with grassroots communities at risk of flooding, as well as professional organisations and have proven project management skills.
Day to day you will work directly with members of the public in communities and liaise closely with external organisations and partners.
Co-workers
The National Flood Forum team is extremely supportive of one another. Officers work in projects across the country but speak and meet on a regular basis. Training and experience are gained alongside these officers in their areas.
Experience and skills required
You will need to:
1. Have excellent written and verbal communication skills.
2. Be highly organised, flexible, able to self-manage and prioritise workloads.
3. Have experience of managing projects and writing formal reports.
4. Have patience, understanding and exceptional listening skills.
5. Be confident at engaging with all kinds of people over the phone, through virtual meetings and in person and be able to adapt your behaviour to different situations and people.
Competence 1 - Communication
Communicates Effectively – Communicates clearly and effectively with a wide range of people, including communities and professional partners, taking account of the audience and their needs.
Description - Listens and questions to understand. Works to facilitate and support the community’s perspective.
Competence - Shows commitment to putting the public & client first and takes pride in delivering a consistently high-quality service. Demonstrates active listening skills and tact in working with the public and professional partners.
Competence 2 - Delivery
Delivering projects - Focuses on results, organises and prioritises for effectiveness, develops and delivers on plans.
Description - Manages projects effectively and writes reports efficiently and to a professional standard.
Competence - Organises and delivers tasks effectively. Produces comprehensive and well-written reports, evaluations and statistics.
Competence - Results focused; delivers on the targets for the project, continually monitors performance and takes corrective action where necessary.
Competence 3 – Team working
Managing self - Works cooperatively and flexibly with other members of the team towards common goals.
Description - Has full awareness of own strengths and weaknesses. Effectively organises self and takes personal responsibility for own role in the National Flood Forum.
Competence - Understands and recognises own role within the team. Works effectively with team members to deliver results.
Competence - Understands the charitable objectives of the National Flood Forum.
For further details about the role or informal discussion please contact Amanda Davies.
To apply -
1. Please send a CV (maximum 2 sides).
2. A supporting statement (maximum 1 side) demonstrating how you meet the requirements.
3. Please tell us how you heard about this position on your application.
4. Please complete the equal opportunities form via this link here.
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