Customer Service Assistant London, NW9 £27,000 Pension The high success rate of this Company reflects on the skills and commitment held by their busy staff and as a Customer Service Assistant you will be required to contribute to this process by delivering a first class service at all times. Some of your duties will include: - Providing a high level of service to customers and ensuring all their wants and needs are satisfied - Liaising with customers via telephone and email to discuss their requirements and recommend suitable products - Inputting customer orders onto computer system and tracking progress through to successful delivery - Following up with customers after delivery to ensure they are satisfied with service received - Investigating customer complaints, finding a suitable resolution and escalating issue when appropriate - Maintaining a customer database record on the computer system and updating on a daily basis Regrettably, we are not able to respond to job applicants who are not shortlisted. For new job alerts follow us on Twitter - BBR_Recruitment, Instagram - BurtonBoltonRose, Facebook - Burton Bolton & Rose and LinkedIn - Burton Bolton & Rose