The Company Benefits and Rewards on Offer; You will be working for a high successful company. Friendly and supportive working environment. Continuous development. Monday Friday working, no weekends A permanent contract from day one. Competitive salary The Company you will work for; Mtrec Commercial are proudly representing our highly established and successful client on their search for an experienced Import/Export Coordinator to join the company as soon as possible. If you have the skills and experience required, please apply for an immediate response The Role you will be doing; Review schedules and facilitate the release of customers sales orders and associated documentation. Commodity code / tariff code administration Facilitate the shipping of customer orders both domestically and international using couriers, freight forwarders, customer intermediary and customer portals. Assist with Customs Clearance. Respond to queries for Contracts, Sales, Customer Services, Quality, Purchasing and Accounts Provide information and prepare progress reports as required by the management team. Export licensing and compliance Support activities that are required for UK government departments, including Export Control Unit Department for International Trade. Facilitate claims with couriers and freight forwarders Troubleshoot and resolve operational support issues. Record keeping and archiving Track process quality issues that prevent on-time delivery Support improvement programs for the continued development of the company Quality, Health, Safety & Environmental management system The role is working Monday Friday general office hours. About you; Well organised and strong administrative and IT skills High level of numeracy Excellent organisational skills, ability to multitask to achieve deadlines and targets Computer literate and able to use multiple applications Previous experience and understanding of customs processes such as: import/ export declarations, VA Tariff codes, commercial invoices, incoterms & harmonised tariff code Be a self-starter and able to prioritise work by customer due date. Great customer service is needed along with strong communication skills. Problem Solving 2 years' experience in domestic and International shipping Experience of courier / freight forwarder / Customer portals ADZN1_UKTJ