Our Waiting Assistants will effectively manage their allocated tables during service. You will play a pivotal role in ensuring that you exceed our guests’ expectations focusing on creating a warm, inviting, and clean place to eat and drink. The Waiting Assistant will be responsible for: Ensuring that every guest is greeted appropriately with a warm welcome. You provide knowledgeable information about our food and drinks, including any daily specials. You have the confidence to match wine to our menu. You listen attentively to our guests when taking orders and repeat back to avoid confusion and /or mistakes. Ensure you support any new employees by supporting them with on-the-job training according to company standards. Ensure that you follow all procedures, including any legislative requirements (COVID; Food Hygiene and safety). Champion internal promotions and incentives. Ensure good communication with all employees on shift, including the kitchen and bar. You listen to guest feedback and take appropriate action to remedy. You embrace new procedures and always lead by example. You arrive for work on time, with the correct clean uniform. You always display a professional and positive attitude.