Job Title: Business Management – Sales Support
Location: Manchester
Reports To: Sales Manager
Job Type: Full-time, 12-Month Fixed-Term Contract
About the Company:
We are a leading provider of HVAC (Heating, Ventilation, and Air Conditioning) solutions, committed to delivering high-quality services to our clients across various industries. As part of our continued growth, we are offering a fantastic opportunity for a Business Management Graduate to join our sales team on a 12-month fixed-term contract and gain invaluable experience in a dynamic sector.
Role Overview:
You will play a key role in assisting with daily sales operations, improving team efficiency, and fostering effective communication across internal teams and clients. This is an ideal opportunity for a recent graduate to develop practical skills in business management, sales support, and client relations within the HVAC industry.
This position could include aspects of the following:
1. Sales Support
o Assist the sales team with the preparation of proposals, quotations, and presentations for clients.
o Ensure the customer database is maintained accurately, supporting sales efforts with up-to-date client information.
o Coordinate product deliveries and ensure order fulfilment is completed smoothly and on time.
o Track sales progress, performance metrics, and assist in reporting results to the sales manager.
2. Client Communication
o Communicate with clients to address inquiries, provide updates on product availability and order status.
o Support in preparing client reports, presentations, and other documentation.
o Help organise and schedule meetings between the sales team and clients.
3. Market Research & Analysis
o Conduct research on HVAC industry trends, competitor activities, and new market opportunities.
o Assist in developing strategies to expand the company’s market presence and attract new clients.
o Analyse sales data and provide insights that can drive strategic decisions and improve sales performance.
4. Administrative Support
o Maintain organised records of sales documentation, ensuring compliance with company standards.
o Prepare regular sales reports for internal review and track performance against targets.
o Assist with budget tracking and management for sales campaigns and initiatives.
5. Process Improvement
o Identify potential areas for process improvement within the sales team and assist in implementing more efficient methods.
o Support the adoption of new tools or systems that can enhance the sales process.
Skills & Qualifications:
* A degree in Business Management, Business Administration, or a related field.
* Strong organisational and time-management skills with the ability to handle multiple tasks at once.
* Excellent written and verbal communication skills.
* Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word).
* A proactive approach to problem-solving and learning.
* Ability to work well in a team and independently when required.
* A keen interest in the HVAC industry and willingness to learn about the sector.
Desirable Attributes:
* Previous experience in sales support or customer service (preferred but not essential).
* Familiarity with CRM systems and data analysis tools (preferred but not essential).
* Ability to thrive in a fast-paced, dynamic environment.
Benefits:
* Competitive salary
* Professional development and training opportunities.
* A supportive team environment, with mentorship and guidance throughout the contract.
* Exposure to a rapidly growing industry with potential for career development.
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