Senior Service Engineer
We require an experienced and qualified Senior Service Engineer to join our team. Working alongside the Location Service Manager, you will be responsible for the engineering team and contributing to the smooth running of this busy workshop in order to maintain our fleet and meet customer expectations.
Responsibilities include:
1. Assisting the Location Service Manager in the smooth day-to-day running of this busy workshop.
2. Ensure 100% coverage for the servicing and maintenance of our modern hire fleet.
3. Carry out pre-delivery inspections (PDI) of each machine at depot or on site as required.
4. Produce monthly plant inspection reports and service schedule and organise workload of engineers to ensure all work is completed in accordance with company policies.
5. Maintain the appearance of the fleet to corporate standard.
6. Offer guidance and support in response to customer breakdown calls.
7. Locate spares required, ensuring that CE rating, where applicable, is not compromised.
8. Follow the guidelines set out in the Quality and Health and Safety policy.
9. Maintain basic stock control system for the workshop spares.
10. Identify training and development needs of workshop personnel.
11. Support depot engineers with technical help and advice.
About you:
1. Supervisory experience in a busy workshop and supervising engineers/technicians with the ability to set high standards.
2. Previous experience in Powered Access industry or other construction plant hire.
3. Qualified to NVQ level 3 or equivalent in a maintenance/engineering discipline.
4. The ability to prioritise and work well under pressure.
5. Experience in mechanical, electrical and hydraulic systems is desired.
6. Good interpersonal skills and an understanding of the importance of excellent customer service.
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