Triton Stone Group, the leading provider of marble, granite, tile and natural stone imports in the United States, is seeking an Operations Manager to join our team!
The ideal candidate will be a highly organized, energetic professional who is capable of operating in a fast-paced and fluid environment. The primary responsibilities of this role will be to coordinate and schedule the receipt and delivery of our products and to maintain and document accurate inventory levels. This person will also be responsible for maintaining a safe, efficient, and well-organized warehouse (facility and team) at all times. This role is essential to the successful operations of our company.
Operations Manager Specific Responsibilities:
* Assist the Branch Manager in achieving assigned sales goals by providing excellent sales fulfillment processes and providing unparalleled customer service.
* Ensure the warehouse is safe, efficient, and a world-class showroom for stone.
* Maintain accurate inventory.
* Build and maintain a strong warehouse team.
* Receive and ship inventory timely, efficiently, and accurately.
* Ensure accurate invoicing of material.
* Arrange fabricator pick-ups and deliveries.
* Receive incoming orders.
* Manage branch fleet, licensing, registration, and DOT compliance.
* Manage returns and damage claims.
* Assist the Branch Manager in achieving assigned sales goals by providing excellent sales fulfillment processes and providing unparalleled customer service.
* Ensure accurate invoicing of material.
* Manage returns and damage claims.
* Perform other clerical duties and assist customers in the showroom when needed.
Operations Manager Required Skills:
* High School Diploma or Equivalent.
* Exceptional organizational skills.
* Strong record-keeping experience.
* Persistent follow-up and follow-through.
* Planning and scheduling loads and deliveries.
* Ability to manage and react well to changes.
* Excellent verbal and written communication skills.
* Strong computer skills including experience with inventory management systems, Microsoft Excel, and Microsoft Outlook.
Operations Manager Preferred Skills:
* Bachelor’s Degree.
* Prior warehouse supervisor or equivalent leadership experience.
* LTL or OTL dispatching experience.
* DOT compliance experience.
* Experience with natural stone, tile, or plumbing distribution.
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