About Us
Hello, we are Red Engine, the
team behind the award-winning global brands Flight Club and Electric Shuffle.
We're obsessed with disrupting the hospitality industry by creating and
delivering the best possible experience - across all venues, products and
brands.
Our central team covers the full spectrum of skills needed to bring each
concept to life – from design to marketing, sales to interior design, people
and training, to finance, gaming and HR and everything in between. We’re
not just a team of people, we are dreamers, artists, rocket scientists, content
curators, forward thinkers and the industry’s finest. We love what we do and
are proud to be included in the Sunday Times Best Places to Work 2024
With a total of 16 incredible
venues throughout the UK, and a further 12 around the globe, we have ambitious
plans and are passionate about developing new and exciting products, which
means we’re always growing and looking for passionate people to join the
family.
The Job
The Sales and Events Manager will
support the venue team by managing all inbound event enquiries, executing sales
tactics and driving brand awareness as part of a broader Business Development
strategy.
Success in this role means understanding
the wider sales strategy whilst identifying and capitalising on growth
opportunities across all revenue streams for their venue and building strong
relationships within the local community.
Accountable for fulfilling all inbound event enquiries for their
venue, the Sales and Events Manager will know our products in depth as a key
brand ambassador, focussing on maximising revenue opportunities.
Key responsibilities will include:
* Managing all inbound events for their venue from
enquiry through to execution, is the point of contact for all event buyers,
ensuring communication is timely both with the customer and venue teams, with
information inputted into our system correctly and in line with agreed
SLA’s.
* Maximising revenue opportunities
through efficient diary optimisation and upselling across all revenue streams.
* Networking - work with the Business Development Manager to execute
sales outreach campaigns and support exhibitions, pop ups, networking and
guerilla marketing on a regular basis.
* CRM management – working alongside the BDM, the Sales
and Events Manager will ensure that all CRM data is up to date, including
contact management, cleansing, and the use of CRM tools for both reporting and
the deployment of key mailer campaigns.
* Third party management – as required by the BDM, the
Sales and Events manager will be the key point of contact for all third party bookings,
developing relationships with key third party bookers, organising ‘FAM trips’
to ensure our brands are front of mind for third parties and providing regular
reporting.
* Stakeholder relationships – this role will regularly
liaise with colleagues across Reservations, Events and Operations, ensuring the
timely delivery of event contracts, event management and feedback from clients.
* Understanding of site performance. A key part of this
role is venue knowledge and becoming an expert on all revenue streams and
trading patterns to understand the opportunities and challenges that they face
as a venue and within their neighbourhood.
* City and competitor knowledge – we know every city and
venue is unique, this role should be at the heart of its community, and the
face of the brand sharing key insights with the BDM and marketing team to help
identify new awareness opportunities.
To be successful in this role, you’ll:
* Be a passionate brand ambassador and a confident communicator
* Be eager to learn, self-starter, confident working alone as
necessary once given the tools to succeed
* Have some experience in a very similar hospitality role
Have systems experience with CRM, DesignMyNight, Canva and
PowerBi beneficial
What you'll get
* Competitive pay
* Annual bonus
* 33 days annual leave, including bank holidays
* Fusions working (our team are regularly in our venues, working
collaboratively in our bright offices in Angel, or focusing on individual
projects with work from home Thursdays)
* Staff discount in all venues (50% off Sunday, Monday, 25% off Tuesday –
Saturday, and free game hire)
* Private healthcare
* Regular team socials
* Monthly learning and development classes, quarterly teambuilding events
* Summer and Christmas socials
* Help @ hand 24/7 health support
* Free access to therapy, nutritionists and physiotherapists
* Weekly lunch in venue
Fancy joining the family? Apply now