Branch Sales Specialist
MoneyGram International London, United Kingdom
Description
Who we are:
MoneyGram is a customer-centric, digital-first, cross-border money movement network. Through our strong culture of fintech innovation, we're transforming the way consumers and businesses send and receive money in nearly every country around the world.
Thanks to our cutting-edge platform and strategic partnerships with some of the world's leading brands, we are helping our millions of customers globally do more with their money through a comprehensive suite of digital and in-person products and services.
This is all made possible by our dedicated and diverse team of professionals around the world. If you're ready for a career journey filled with exciting opportunities, come aboard and let's drive the future of payments together at MoneyGram!
The Numbers:
We serve over 50 million people every year in over 200 countries and territories:
* We're a global team of over 2,000 from 36 countries around the world.
* We process over $200 billion annually with digital transactions now making up about 50% of our money transfer business.
* We're known for our strong culture globally, demonstrated by:
* "Top Workplaces USA" award winner (three consecutive years in a row!)
* One of the "Best Places to Work" in the Middle East.
* Winner of many regional awards, such as "Friendly Workplace in Poland" and "Top Workplace in DFW" by The Dallas Morning News.
What you will contribute:
As part of the team in London, UK you will support branches by way of regular visits to branches across the UK, delivering marketing materials and gathering data on pricing and competition details. This role will allow and facilitate the enablement of regular and scheduled branch visits.
What you will do:
* Travel to key locations in the United Kingdom where MoneyGram has presence at its key partnership network to create relationships with the branches and to ensure branch POS is visible and understood. Physically Visits pre-agreed.
* Monitor and analyse the remittance market trend in the area where visits are being performed to main corridors from the UK to Africa, Eastern Europe and the Indian sub-continent. Alongside this, study the local region for report back on competitor products and services and increasing profitability of products.
* Identify the target markets in the region and develop strategies to communicate with them alongside identifying locations for Branding and advertising.
* Maintain and grow existing agent relationships and expand opportunities within the sub agents' network in the assigned regions.
* Support management in the achievement of the business plans and targets (network, volumes and profitability).
* Monitoring and managing the performance of each location of key partners within their region. Through regular performance reviews and feedback, the Regional Manager will identify areas for improvement and implement corrective actions when necessary. The incumbent is also responsible for supporting the management of achieving business plans and targets (network, volumes and profitability).
* Work with Revenue Optimization team to corridor analysis and refinement of pricing strategies to improve product profitability in addition to transaction volumes. Alongside this, support the Revenue Optimization team, as required, by communicating any gaps/shortage of signage and point-of-sale materials. Performs other duties as required by the business.
* Monitor and ensure that transaction volumes meet anticipated levels and opportunities to increase market share and build partnerships with key Agents to ensure queries and problems are promptly resolved by liaising with the relevant parties.
Who we're looking for:
Education
* Bachelor's Degree is desired but not essential.
Experience
* 3 years' experience ideally in the financial services industry.
* Current or recent experience in the remittance industry with exposure to retail, banking, and digital channels will be a distinct advantage.
* Must be comfortable with financial analysis, business case preparation and feasibility assessment.
Skills
* Fluent English, high degree of proficiency in Urdu, Punjabi and/or Hindi would highly advantageous.
* Driving License required.
* Comfortable with travel and occasional work beyond usual work hours might be necessary to be successful in the role.
* Excellent communication skills.
* Willingness to "roll up your sleeves" with a "can do" attitude.
* Tenacity to handle rejection and continue with a positive attitude when reaching next potential agents/customers.
* Ability to work under pressure and targets consecution.
* Positive attitude and able to maintain a disciplined and organized approach. Honest, reliable and teamwork.
Why you will love working here:
Your future is in your hands.
When you start a career at MoneyGram, you join a talented and motivated team that builds the success of a trusted, global provider of innovative money transfer and payment services.
Here are some reasons it is so easy to love your career with us!
* Comprehensive Health Insurance - Full coverage, including dental care. Stay healthy and worry-free!
* Life and Accident Insurance - Peace of mind with coverage that protects you and your loved ones.
* Pension Program - Secure your future with our robust pension plan, ensuring a comfortable retirement.
* Gym Membership Stipend - Stay fit and healthy with our gym membership stipend. Your wellness is our priority.
* Income Protection - Safeguard your income with our comprehensive income protection plan.
* Childcare vouchers - to help you save on childcare costs and ensure your family is well-supported while you focus on your career.
* Convenient Commuting Options:
o Season Ticket Loan - Simplify your daily commute with our interest-free season ticket loan, making your journey to work cost-effective and hassle-free.
o Cycle to Work Scheme - Embrace a healthier lifestyle and reduce your carbon footprint with our Cycle to Work scheme. Enjoy significant savings on a brand-new bike and accessories, all while promoting a greener way to commute.
* Community Service Days - Make a difference! Enjoy paid days off to volunteer and give back to your community.
* Tuition Reimbursement - Invest in your future with our tuition reimbursement program. We support your educational and career growth.
* Transfer Fee Reimbursement - Smooth transitions with reimbursement for any transfer-related fees. We've got you covered.
* Employee Assistance Program - Access to confidential counseling and support services for personal and professional well-being.
* Employee Referral Program - Help us grow our team! Earn rewards for referring talented friends and colleagues.
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