Job Description Due to continued growth our Milton Keynes site are now recruiting for a Customer Service Administrator to join their friendly team on a on a full time permanent basis. Salary: £24,024 per annum. Working hours: Monday - Friday, 8am-4pm. As a Customer Service Administrator you will support the day to day administration of Customer Services, offering outstanding contract support and customer service in a fast paced friendly environment and providing a continuous professional and dedicated service. Job responsibilities of Customer Service Administrator include: Answering emails for both internal and external personnel. Problem solving for client, customer and Internal departments. Meeting customer and client expectations. Resolving customer and client queries. Collating accurate information for client KPI packs and internal business reporting. Maintain a high level of customer/ client focus. Provide various reports for clients in a timely manner. Check PODs have cleared on the system, investigate and clear down unallocated POD’s. Chase outstanding POD’s from hauliers, depots, etc. Ensure the completion and circulation of reports to relevant stakeholders. Other administration tasks as determined by the Customer Service Manager.