Job description - Sales & Design Consultant, Westcott
Green Retreats manufactures and supplies a range of high-spec luxury garden buildings for a wide range of uses, from home offices to art studios and commercial projects.
Due to the company's continued growth and exciting future plans, we have a position available in our Sales and Design department.
Key Responsibilities:
1. Customer Quotations and Sales Orders: Processing customer quotations after showroom visits, virtual & onsite consultations. Completing sales order paperwork to the highest standard, ready to be handed over to our customer care team.
2. Customer Brochure Requests: Process and send out all customer brochure requests daily.
3. Customer Enquiries: Support the sales and design team in dealing with customer enquiries by telephone, live chat, and email.
4. Showroom Support: Taking customers around our state of the art showroom, giving customers in-depth showroom tours, completing a full design consultation and maintaining a high standard throughout the day. Welcoming customers when they arrive in the showroom, offering them drinks and introducing them to their showroom host.
Pay and Conditions:
* Salary: £25,000 – 25,500 pa (dependent upon skills and experience)
* 40 hours per week, 9am-5pm Monday to Friday, half hour paid lunch break
* You will be required to work 2 days in every 4 weekends (this will be taken as a lieu day the following week or paid at a rate of £20 per hour)
* Opportunity for Hybrid working
Skills & Experience:
* Previous experience in a customer-facing role
* No previous sales experience is necessary
* Excellent written and verbal communication skills
* Ability to work in a team and independently
* Ability to multi-task, adapt, work quickly, and manage a varying workload
* IT savvy and able to use in-house systems
* Clean UK driving license and own transport
Benefits:
* 20 days paid holiday plus all statutory bank holidays. You will gain an additional 1 day’s holiday for every year worked at the company (maximum of 3 additional days)
* Company contribution pension scheme
* Full training will be provided
* Employee Assistance Program (staff wellbeing program)
* My PERKS scheme – includes offers, discounts, and cashback on shopping, travel, entertainment
* Friendly & diverse working environment across two showrooms, the second one in Twickenham
We are based between Aylesbury and Bicester, just off the A41 on Westcott Venture Park, thus your own transport is essential.
Job Types: Full-time, Permanent
Pay: £25,000.00-£25,500.00 per year
Schedule:
* Monday to Friday
Work Location: Hybrid remote in Aylesbury, HP18 0XB
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