Care Registered Manager Salary - £40, 000 - 60, 000 depending on experience Purpose of position · The responsibility of this role is to manage and improve the operations of all care delivery to ensure performance standards are being followed, service delivery is in line with regulatory requirements, promote business growth and maintain and improve service quality. Principal responsibilities · Improve the Care Quality Commission (CQC) rating of Winserve Care Services Ltd to a ‘Good’ rating or above and maintain this standard. · Act as the face of the organisation and lead the values and culture of Winserve Care Services. · Manage the recruiting, onboarding, training, and supervision of care staff with the support of the Registered Manager and the HR team. · Manage compliance with Health & Social Care Act 2008 (Regulated Activities) Regulations 2014 as are applicable to the people we support provided for at the home. · Support the staff team to prepare for internal and external inspections as required by the CQC and any other regulatory bodies. · Work in line with and develop Key Performance Indicators (KPI's) for that of yourself, your staff team, and the organisation. · Ensure accurate medication management and reporting for the service. · Assisting with ensuring the organisation is CQC compliant on all service delivery requirements · Communicating with partners including service user and their families, MDT colleagues. · Planning and implementing service delivery improvement plans to ensure the organisation remains compliant, competitive, and effective. · Working with the Director to grow the business through developing marketing campaigns, responding to tenders and engaging current and future partners. · Planning, and conducting service quality audits and ensuring process improvement plans are made and followed through. · Managing customer concerns, compliments & complaints, including following safeguarding processes. · Managing Risk, Health & Safety within the team, including accidents and incidents, and acting as an escalation point for emergencies. · Leading and encouraging continuous improvement activity, reviewing targets, performance and improvement plans with the management team. · Assist with business development growing further business from current contacts and attract new private service users. · Work on-call where required to support the organisation out of hours on a rota basis. · Perform any other duties as assigned by the management team. Person specification — essential criteria The following personal attributes are considered essential to the post of Registered Manager. The job holder must: · Experience managing care service delivery or similar experience. · Experience in business development with a good track record of delivering growth. · Leadership and management skills and attitudes. · Experience preparing and supporting CQC, council or NHS inspections. · Strong communication skills both verbal and written. · A proven background in evidencing ethics, quality, and care standards. · Experience in the delivery of safe Care Services to an excellent standard. · Managing all aspects of Complex care provision. · Supervision of all staff with the ability to motivate. · Ability to work under pressure and achieve deadlines/targets. · Excellent presentation and communication skills both verbal and written. · Ability to use IT packages such as Excel, Word. · Flexible Approach. The role requires staff to work 40 hours per week. Required Qualification and Skills · Full UK driving licence. · Level 5 Health Care Management or Business Management degree or Adult Nursing qualification. · At least 3 years care management experience. All staff are required to respect the confidentiality of all matters that they might learn in the course of their employment. All staff are expected to respect the requirements under the Data Protection Act 2018 and the General Data Protection Regulation. Applications can be send to hrwinservecare.co.uk