Policy Manager (Consumer Policy) Contract Type Permanent Working Pattern Full time - flexible working may be considered Working Hours 35 hours per week Salary £61,249 for Birmingham and Cardiff based and £67,373 for London based, depending on knowledge, skills and experience Location Options Hybrid - home based and Birmingham, Hybrid - home based and Cardiff, Hybrid - home based and London, Old Broad Street Function Type Policy, Education and Research Policy Manager (Consumer Policy) We are looking to recruit a number of experienced policy professionals to support our policy development - including Policy Project Lead, Policy Manager and Policy Associate. This advert relates to the Policy Manager role, visit the SRA jobs page if you would like to find out more about the other roles to decide which one may be most suited to your skills and interest. These policy roles, part of our new Consumer Policy and Engagement Directorate, will support work in evolving and high-profile areas of work, including around empowering consumers, complaints handling, and high-volume consumer claims. The Policy Manager role The Policy Manager role is a senior role which carries significant responsibilities. We are looking for policy experts who thrive on juggling competing priorities and are able to lead policy development in areas outside of their expertise. In the role of Policy Manager you will lead the development, delivery and implementation of key policies likely to improve the legal services market in England and Wales. The work will be diverse and fast paced and often high profile, from considering how our regulation can promote access to justice for different people and businesses, to developing our policy position on high-volume consumer claims, to making sure our requirements strike the right balance between minimising regulatory burdens while protecting consumers from harm. You will have a clear understanding of the SRA's regulatory purpose and approach and of the range of available regulatory tools. You will use policy techniques, engagement, and strong project management skills to lead policy development on complex issues which may be unfamiliar. You will ensure that the importance of an evidence base and the values of equality, diversity and inclusion thread throughout. As part of your role, you will produce and present well-written reports, consultation papers, policy documents and board papers. You will provide specialist advice, support and briefings on complex policy issues within the SRA and externally. Working with a wide range of internal and external stakeholders, you will be confident in establishing influential relationships and will have the credibility to contribute effectively in external debate. A member of the SRA's leadership team, you will promote the SRA's culture, values, policies and ways of working to large numbers of internal colleagues. What's in it for you Lead major policy projects from design to implementation Gain exposure to high profile stakeholders Enjoy an environment that values equality, diversity and inclusion What we are looking for Experience of leading high profile policy projects, using robust project management techniques to develop and implement a range of approaches to policy problems. Understanding of the regulatory context and how this shapes approaches to regulation in the legal sector Ability to build influential relationships with senior level internal and external stakeholders A strong decision maker, with ability to produce practical and clear conclusions to complex issues. Ability to produce a range of documents to an exceptional standard, including board papers and consultations documents Ability to work at pace to challenging deadlines, juggling a number of competing priorities Experience in consumer policy would be desirable Useful and additional information There is a full role profile attached to the bottom of this advert on our website. We welcome applicants who may be looking to achieve a balance between their personal and professional life. We are open to considering this role on a part time basis, working 3 days a week at the minimum. If you have any questions that aren't in this advert or on our website, please contact us via recruitmentsra.org.uk This is a hybrid role. You will work at least two days in the office, and from home for the rest of the week. This role can be based from either of our Birmingham, Cardiff, or London offices. You may be required to travel between our offices as well as to other sites for meetings with stakeholders or attendance at specific events. The salary offer for this role is £61,249 for Birmingham and Cardiff based and £67,373 for London based. To apply Please click 'apply' to complete the online application form and upload a CV and cover letter, addressing how you meet the requirements outlined in this advert and the attached role profile. Closing date for applications is 13 January at 09:00. Interviews are expected to take place from week commencing 27 January. The SRA is the independent regulator of solicitors and law firms in England and Wales, protecting consumers and supporting the rule of law and the administration of justice. We do this by overseeing all education and training requirements necessary to practise as a solicitor, licensing individuals and firms to practise, setting the standards of the profession and regulating and enforcing compliance against these standards. We offer an inclusive, supportive and friendly working environment and the chance to develop your career within a professional organisation. We are committed to the health and wellbeing of staff, helping everyone to strike a good balance between personal and professional life. Additionally, we provide a generous flexible benefits package, including gym membership with a tax only cost, an excellent defined contribution pension scheme and an additional 3% of annual basic salary upon successful completion of probation. Attached Role Profile Policy Project Lead Role Profile.docx - 547KB Opens in a new window Converted File Policy Project Lead Role Profile.docx.pdf - 77KB Opens in a new window Vacancy closing date: 13/01/2025, 09:00 The Solicitors Regulation Authority is an Equal Opportunities Employer. Diversity and inclusion is central to everything we do. We are actively committed to promoting and participating in good practice in the way that we attract, recruit and retain staff. Everyone is encouraged to bring their whole self to work because we appreciate the value that a truly diverse workforce brings to an organisation. We celebrate difference, recognising the benefits this brings to our inclusive culture, including age, disability, gender identity and expression, religion, race, sex, sexual orientation and socio economic background. We are a Stonewall Top 100 Employer, a member of ENEI, a disability confident employer and we are happy to talk flexible working.