Description
Community Liaison Officer
Location: Liverpool
Reporting to: Community Engagement Manager
Full-time (Monday - Saturday) (Shift Pattern)
£23,000 Basic Salary
Uncapped Commission
£250 a month car allowance
Business travel paid
About Netomnia
Here at Netomnia, we are dedicated to bringing forgotten parts of the UK into the digital revolution and building your fibre future! We do this through investing in and building new full-fibre networks right across the UK; future-proofing homes and businesses with reliable, high-quality, high-speed internet connections.
About the Role:
* You will be the brand's first contact with residents in our new build areas.
* Inform residents of what building work to expect in their area and provide information about our ultrafast fibre network.
* Collect basic contact details from residents to keep them informed of progress and eligibility for service activation.
Key Responsibilities
* Engage confidently with residents at their door or local events.
* Capture resident contact details to understand broadband products used by local communities.
* This is a field-based role; you will need to drive and ideally have good knowledge of the area.
* Work towards weekly and monthly team conversation targets.
Skills, Knowledge and Expertise
* Must have a full driving licence.
* Enjoy conversations with new people.
* Ideally some experience in sales/lead generation/customer service/field sales/telesales; however, this is not essential as full training is provided.
* Good knowledge of your local area.
* Enthusiasm, motivation, and a strong work ethic are essential.
* Excellent time management and organisational skills.
This role would be ideal for anyone wanting to get into Sales or gain more confidence!
Why our people love working with us:
* Equity – yes, a real part of the company!
* 25 days holiday plus bank holidays
* Pension scheme that matches your contribution up to 8%
* Phone allowance
* Health care cash plan
* Cycle to work scheme
* Employee assistance programme
* PPE and uniform provided
* IT equipment provided
* Discounted gym memberships
* Retail offers – discounts from recognisable brands
* Company events
* Travel expenses paid
* Free YouFibre broadband if you are within our area, plus friends & family discount.
* Life assurance covering 4 times your basic salary
* Colleague referral scheme of £500
* Continuous development and long-term career prospects
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