Job summary Mental Health Crisis Worker - Based in Southmead and Hengrove Do you want a rewarding career supporting service users in the community? Can you inspire, give courage and hope, which will change the lives of our service users? If this is you and you want to make a difference, we would love to hear from you. We are recruiting for two part time vacancies, four days per week, in Gloucester House, Southmead and three days per week in the Petherton Resource Centre, Hengrove. These jobs provide a fantastic opportunity to gain new skills and knowledge to develop your future career path. We are a leading mental health charity in the South West offering housing, support and hope to thousands of people with mental health and other problems. Our goal is to inspire hope and deliver change for everybody and every community we work with. Main duties of the job If successful, you will be working within the Recovery Bristol Partnership delivering community health services in Bristol and Avon and Wiltshire Partnership Trust (AWP). About us Second Step is a leading mental health charity in the South West offering housing, support and hope to thousands of people with mental health and other support needs. Our goal is to inspire hope and deliver change for everybody and every community we work with. Date posted 31 January 2025 Pay scheme Other Salary £25,359 a year Contract Permanent Working pattern Part-time Reference number SEC1076415 Job locations Gloucester House Southmead Bristol BS10 5NB Job description Job responsibilities Working with families, carers and friends and be working in a multidisciplinary team Building therapeutic relationships with service users Support a team caseload of severe and enduring mental health needs of service users An excellent communicator Receiving management and clinical supervision, together with group reflective practice Working day and night shifts to meet the needs of a 24/7 service Job description Job responsibilities Working with families, carers and friends and be working in a multidisciplinary team Building therapeutic relationships with service users Support a team caseload of severe and enduring mental health needs of service users An excellent communicator Receiving management and clinical supervision, together with group reflective practice Working day and night shifts to meet the needs of a 24/7 service Person Specification Experience Essential A minimum of two years significant experience working with people with mental health needs, or people with complex needs Proven experience of working with people with multiple needs (e.g. mental health, homelessness, alcohol/drug dependency long term conditions) Proven experience of carrying out needs and/or risk assessments and the support planning process Experience of working with a number of individuals with competing needs and priorities Desirable Proven experience of mental health issues and/or services, either as a user, carer or supporter Person Specification Experience Essential A minimum of two years significant experience working with people with mental health needs, or people with complex needs Proven experience of working with people with multiple needs (e.g. mental health, homelessness, alcohol/drug dependency long term conditions) Proven experience of carrying out needs and/or risk assessments and the support planning process Experience of working with a number of individuals with competing needs and priorities Desirable Proven experience of mental health issues and/or services, either as a user, carer or supporter Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Second Step Address Gloucester House Southmead Bristol BS10 5NB Employer's website https://www.second-step.co.uk/ (Opens in a new tab)