In order to be considered for this role, please submit your CV along with a covering letter explaining how your experience and skills match those outlined in the role profile.
We encourage all applicants to visit Waddesdon Manor over the Christmas period to get a feel for the business and to understand in what capacity the role of Visitor Experience Manager functions. In your cover letter, please outline your experience of visiting the house, including open feedback about what we do well and any suggestions on how we can improve or provide alternatives to the operation. We also encourage a visit to Waddesdon as some of the interview questions will be based around the operation.
We are able to provide two complementary tickets for yourself and a guest to visit Waddesdon over the Christmas period, as well as being able to reimburse expenses for travelling over 25 miles. Please contact our application email address for more details on arranging this.
Overall Purpose:
The Visitor Experience Manager (VEM) is an integral part of the management team responsible for the oversight of a seamless House visit and visitor engagement programme during varied opening hours throughout the year to ensure that every aspect of the experience is taken into account. With extensive management experience in a visitor facing environment, the VEM will act as an ambassador for our visitors across the property, embedding their needs and e...