Position: Service Delivery Coordinator
Location: Birchwood
Salary: £24,500
KPI Recruiting are working exclusively with a highly regarded organisation based in Birchwood, who are seeking an experienced Service Delivery Coordinator to join their team on a full-time, permanent basis.
Key Responsibilities:
* Liaising with the client via telephone and email regarding new and ongoing requests
* Accurately processing client requests onto internal database within allocated timescales
* Working closely with internal departments including transport, maintenance and onboarding
* Maintaining client relationship through efficiently managing the demand and capacity of allocations
* Actioning shared and personal email inboxes daily
* Using various systems including MS Outlook, Excel and internal database
About You:
* Successful candidates must pass a DBS and Criminal Record/Police check
* Excellent written and verbal communication abilities
* Outstanding time management skills
* Proficiency in Microsoft Office; Outlook, Word, Excel
What We Offer:
1. Competitive salary of £24,500 per annum
2. Working hours: Monday to Friday, 8 am – 4 pm / 9 am – 5 pm
3. Hybrid work available following training (2 days per week)
4. Free on-site parking
5. Opportunities for career progression
6. Work in a modern, comfortable office environment