An exciting opportunity has arisen within Aneurin Bevan University Health Board to work collaboratively with Primary and Secondary Care Eye Care Services. We are looking to appoint a highly motivated WGOS Referral Officer to join the Ophthalmology Team. As the WGOS Referral Officer, you will undertake all administrative duties relating to patient pathways under Wales General Ophthalmic Services (WGOS) between both Primary and Secondary Care. The post holder will work closely with the WGOS Referral Team Leader and Primary and Secondary Care Colleagues to achieve agreed outcomes. The post holder will have excellent communication skills together with the ability to work as part of a team to support the provision of high-quality eye health care across the Health Board. This post is fixed term for 12 months to meet the needs of the service. The post holder will provide administrative and clerical support to the WGOS Referral Team within the Ophthalmology Team in Secondary Care. The post holder is a key member of the team, working closely with the WGOS Referral Team Leader, WGOS Optometrist, Directorate Managers, Ophthalmologists, Primary Care Colleagues, patients and or carer’s, GP’s and other services users or stakeholders within the Health Board. The post holder will assist in working towards key objectives: Appropriately discharge patients who are eligible for WGOS Communicate regularly with WGOS Team Leader Support the undertaking of monthly audits to ensure all patients appointments are processed in accordance with agreed timeframes. Discharge patients to an assigned WGOS provider Ensure an efficient telephone service is maintained Work with WGOS providers to minimise short notice cancelled appointments and optimise appointment capacity Collate data in relation to referrals and wait times Aneurin Bevan University Health Board is a multi-award-winning NHS organisation with a passion for caring. The Health Board provides an exceptional workplace where you can feel trusted and valued. Whatever your specialty or stage in your career, we have opportunities for everyone to start, grow and build your career. The health board provides integrated acute, primary and community care serving a population of 650,000 and employing over 16,000 staff. We offer a fantastic benefits package and extensive training and development opportunities with paid mandatory training, excellent in-house programmes, opportunities to complete recognised qualifications and professional career pathways including a range of management development programmes. We offer flexible working and promote a healthy work-life balance, provide occupational health support and an ambitious plan for a Wellbeing Centre of Excellence to support you at work. Our Clinical Futures strategy continues to enhance and promote care closer to home as well as high-quality hospital care when needed. Join us on our journey to pioneer new ways of working and deliver a world-class healthcare service fit for the future. To undertake all administrative duties in relation to WGOS Referral Management. To promote good staff communication skills. To keep abreast of any changes in policies and procedures, including Health Board Service Standards, and implement amendments as appropriate. To work autonomously, prioritising own workload, and make decisions within specified guidelines and procedures, seeking advice where necessary. To keep abreast of current Welsh Government (WG) guidelines, in particular the WGOS manuals and the National Clinical Strategy for Ophthalmology. To ensure the information sent out to patients is of excellent quality. To maintain good communication with the peers, managers, other departments, and the general public. Actively participate in the duties of the department as required. Deal with requests in accordance with the General Data Protection Regulations.