The Sureserve Group of businesses provides market-leading compliance and energy services across the UK, with over 3,200 employees working from over 20 offices. Sureserve Compliance South, part of the Sureserve Group, delivers heating services within the social housing sector across London & the South East. We support our clients across domestic gas, commercial gas, renewables, and electrical services. We are London’s largest, most successful gas contractor, focusing on long-term contracts with our clients to offer our staff job security and progression opportunities. Purpose of the Role / Role Overview: Oversee all daily activities for a selection of engineers and sub-contractors. This role will also require you to conduct individual site surveys in client’s properties to ascertain the scope of works required to install or upgrade central heating systems in these dwellings. These surveys will enable the Installation department to complete planned work and hit required operational and customer service performance targets, Health and Safety, Quality and Environmental systems, company procedures, and meet legislation requirements. General Duties/Key Responsibilities: Carry out a survey for the replacement appliance/upgrade of the heating system in clients' dwellings to current regulations Complete accurately a full list of materials that will be required to complete each installation, allocate sufficient time to complete this work Arrange with the resident an installation date and book this on-site on the K&T system and scheduler Be aware of procedures and identify any risks associated with arranged surveys, e.g. asbestos / hazardous materials on site, manual handling and working at height legislation etc. Provide clear details on potential issues which may affect an arranged installation e.g. scaffold requirements, parking restrictions, dnva etc. Deal with all issues which may arise from your team of engineers, any problems which you cannot resolve must be reported immediately to your Installation Supervisor. Communicate with your team of engineers daily to resolve potential problems to ensure installation is completed within agreed time frames Quality control and test the operation of the installation and book any remedial works which may be required Liaise with the installation department in the K&T office to ensure the correct programming of jobs and ordering of materials Provide accurate reports to your Installation Supervisor on a weekly and monthly basis Monitor and Assess the performance of the team to achieve the greatest efficiency and outputs Ensure Health & Safety & Environmental procedures and standards are adhered to Ensuring all certification and documentation is completed accurately To complete this role you must be ACS qualified within domestic gas, alongside hold a valid UK Driving License. What we can offer you Additional earnings via ECO Overtime opportunities Salary exchange pension Employee assistance programme 28 days annual leave including bank holidays, rising by one day with each full year of service (max five additional) Enhanced family leave (dependent on length of service) Sureserve is committed to creating a diverse and inclusive workplace. We celebrate individual differences and believe that they contribute to our collective success. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. As part of our commitment to Inclusivity, we offer reasonable adjustments throughout the recruitment process for individuals who may require them. If you feel you need any adjustments, please speak to your recruiter. Successful applicants will be subject to eligibility checks including the right to work in the UK and DBS checks.