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French Speaking Coordinator, Newcastle-under-Lyme
Client:
Uniting People
Location:
Newcastle-under-Lyme, United Kingdom
Job Category:
Other
EU work permit required:
Yes
Job Reference:
d4a61433b2ba
Job Views:
4
Posted:
26.03.2025
Expiry Date:
10.05.2025
Job Description:
Newcastle-under-Lyme - office based
Salary up to £27,000 DOE
Monday - Friday 8am-4pm, 8.30am-4.30pm or 9am-5pm
Our client helps to drive top and bottom-line growth by delivering the very best pre-Programme support and an effortless customer experience.
The French Speaking Coordinator is a critical role within the Event Operations team. The role supports the successful execution of contracts and contract logistics associated with training events. The coordinator schedules the timely and accurate distribution of communications with attendees and commissioners. The coordinator will be the pivotal link between Sales, Customer Care, Event management, training delivery & Finance to assure participants are enrolled in Programmes and enjoy a positive training experience.
Coordinators demonstrate competence while using the company’s Customer Engagement (CE) management system and demonstrate thorough knowledge of programmes, policies, and procedures.
The Role:
* Operational Point of Contact for Commissioners prior to training
* Completing Pre-Course Event Information
* Completion and processing customers workbook orders
* Complete Sales Contracts process
* Support Sales teams with process improvement
* Data management
* Maintaining, updating sales and customer records
* Liaise with other departments on administrative matters
* Proficiency in Customer Engagement system
Candidate Requirements:
* Fluent in both written and spoken French language
* Excellent English language written and verbal communication skills
* 2+ Years Experience preferable but not necessary
* Expert in Excel
* PC Literate
* Working knowledge of computerised CRM system preferably Microsoft Dynamics
* Confident on the phone
* Process driven
* Diploma / Degree in Business Administration preferred
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