Unit: Business
Location:
Apply by: 17th February 2025
Salary: £21,840
You’re not just looking for a career, you’re looking to make a difference.
Millions of people rely on us every day to help them live their lives, power their businesses, and keep their public services running. We connect friends to family, clients to colleagues, people to possibilities. We keep the wheels of business spinning, and the emergency services responding. And we use the power of technology to help solve big challenges, like climate change and cyber security.
From day one, you’ll have a voice at BT Group. You’ll get stuck into tough challenges, pitch in with ideas, and make things happen. You won’t be alone: we’ll be there with help and support for your learning and development. You’ll make great friends, discover new talents, and feel part of something exhilarating.
About this role
Our Networks Technicians play a key role in looking after our bespoke communications networks for some of our clients that help keep our country safe. You’ll be helping to manage the support and development of global and highly complex voice and data platform solutions, following the ITIL service operations model. We can’t tell you too much more about what it is you’ll be doing, as a lot of the work we do is highly sensitive and secure, but – in our opinion at least – it’s really exciting.
Your day-to-day work can range from troubleshooting network faults to completing customer and internal work orders, to system administration, project support, and migration support. You’ll also carry out tasks to help install and commission various types of new equipment and technologies within our various bespoke platforms – it’s all in a day’s work for you.
We’ll get you trained in the use of cutting-edge technologies to remotely diagnose and support various types of platforms across a variety of different networks. The variety of technologies that we cover opens the doors to learning and developing your own personal skills portfolio, so you can become an expert in the things you like doing. You’ll learn to prioritise effectively and to solve problems, using your own initiative to get things working in the most logical and efficient manner. It’s key you avoid any network downtime and make sure you always put the customer first.
Our Networks Technicians have a unique role in keeping our country connected. Not only will you be faced with a different set of challenges every day, but you could also be tackling those problems in different ways too.
Once you have completed your apprenticeship, you will become part of a dynamic team of dedicated support engineers supporting one of BT’s biggest customers globally.
This job is available in BT Business.
About the apprenticeship you’ll study for
As a Networks Technician, you’ll study for a Level 4 apprenticeship, called Networks Engineer Level 4.
Your apprenticeship scheme will last 30 months and 20% of your working hours will be dedicated to studying.
Entry Requirements
You’ll need to achieve (or be on course to achieve) two A-Levels with a minimum of C grades (64 UCAS points). You’ll also need a minimum of five GCSEs at grades 4-9 (C or above) including English and Maths. Equivalent qualifications are accepted.
The role is also subject to you gaining and keeping the necessary level of security clearance needed to undertake your work. The result of the security clearance vetting is not subject to appeal. Failure to successfully achieve and maintain the necessary level of security clearance may see any offer of employment with BT cease or withdrawn or may cause a role change or possibly lead to termination of employment.
All applicants will need a full UK Right to Work for the duration (30 months) of their scheme or they will not be able to apply.
How to Apply
It's easy to apply online; just tell us about your current education. You will then complete an online assessment before having a telephone interview with the early careers recruitment team. After this, you will attend an in-person insight day and have the chance to ask your future team any questions you might have.
We look forward to receiving your application!
About BT Group
With over 175 years of heritage, BT is now the flagship business brand of BT Group. We’ve brought together our best people and capabilities into a B2B powerhouse serving 1.2 million business customers internationally.
We’re a global leader for secure connectivity and collaboration platforms for businesses of all shapes and sizes, from big household names and government departments, right through to sole traders and new start-ups. But it’s not just the technology that matters, it’s what it can do to help them build stronger, smarter, more secure businesses.
We value diversity and inclusion and believe in making a positive impact. We connect for good by championing digital inclusion and equipping people, businesses, and communities with digital skills to thrive.
As a member of our team, you will be part of an organisation that celebrates difference, fosters innovation and provides you with opportunities to be your best. With millions of businesses relying on us daily, joining BT means you can be part of a diverse and multi-skilled team that makes a significant impact on society.
Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse, or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.
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