Join our exceptional team We are currently looking for exceptional people to join our team and have a fantastic opportunity for a Seasonal Day Porter working an alternating shift pattern of 6 shifts on and 3 day off. This role is seasonal and will be available from May to end of October As a Day Porter you are the face of the hotel and are here to welcome and give a positive arrival and departure experience. When guests arrive at our hotels, we want that impression to be memorable. The same goes for departures. When guests leave, we want them to go with a smile and a feeling that we were there for them throughout their stay. We want to build an experience that is memorable and unique from start to finish. Key Requirements of the role: As a vital team member, you play a proactive role in welcoming guests and using the guest's name whenever possible. Collaboration with other departments is key to making the guests' stay as comfortable as possible. Your key duties involve Will open doors and assist guests/visitors entering and leaving property. assisting with luggage on arrival and departure, storing bags when required, providing door coverage Has the ability to lift and carry bags and luggage- full manual handling training provided. Having an excellent knowledge of the local area including attractions, transportation systems, theatre, tourist sites, sporting activities, shops, restaurants, Will inform guests of property amenities, services, and hours of operation. Will identify and explain room features to guests upon arrival to all guest rooms Will transport guest luggage to and from guest rooms and/or designated storage area. Will assist guests/visitors in and out of vehicles Follow and maintain Health and Safety standards and procedures Requirements of the role: Flexible and team-minded Reliability, endurance, and high motivation Independent, organized way of working Passion for the profession Accurate work with a view for details What do we offer? Competitive rate of pay Excellent on-going support, training, and development 28 days holiday including Bank Holidays per annum Discounted hotel room rates for you, your friends and family across all UK Bespoke Hotels Food and Beverage discounts at all our hotels Meals on duty More about us: Bespoke Hotels was founded in 2000 and has consistently grown to the point where we now manage over 9,500 hotel rooms, 8,000 employees and £815 million of assets. We stand today as the UK’s Largest Independent Hotel Group, owning a number of hotels and partnering with an ever-increasing portfolio alongside this. Every agreement we have is Bespoke by name, and bespoke by nature. Our properties range from specialist golfing hotels to award-winning spa resorts and chic city centre properties. We pride ourselves on a diverse roster and a unique, individualised management style, with over 90 management agreements across the UK, alongside a further 30 management consultancy services, and 100 hotels with sales & marketing services only.