Pax8 are looking for a highly motivated, performance driven Credit Controller to collect payments for our business while maintaining excellent partner relationships at Pax8. As our Credit Controller, you will be joining a hard working dynamic finance team at Pax8 that collaborates effectively to provide excellent financial support to our partners and wider business. As a Credit Controller you will be involved in all areas of the accounts receivable process at Pax8. This ranges from assisting the sales teams with billing questions, invoicing clients and reaching out to clients with past due invoices. What's waiting for you in this exciting role as a Credit Controller at Pax8 ? Building Relationships: as a Credit Controller at Pax8 you will excel at fostering trust and open communication with partners while facilitating long-term relationships Financial Management: you will skillfully manage finances, ensuring timely payments and minimising bad debt to bolster the company's financial health Problem Solving: as a Credit Controller at Pax8 you will be creative at solving complex issues like negotiating payments and resolving disputes with partners and enhancing organisational efficiency The Team: reporting into our amazing Manager of Credit Control, Nic - you will join a team of highly skilled and professional finance individuals who are as much fun as they are talented within their field Motivated and determined on delivering excellence in finance, they're also focused on fostering a people centric culture Your day to day as a Credit Controller includes: Manage billing operations for Pax8 subsidiaries, including ticket board management, receipt posting, and statement preparation Handle payments, credits, and billing requests for partners efficiently Maintain, analyse, and report on ledgers and debts, providing regular updates to the team Engage with customers via inbound and outbound calls and emails, addressing inquiries and ensuring prompt invoice payments Establish payment plans for delinquent partners and ensure adherence to terms Contribute to enhancing billing and collections processes through system automation and process improvements Undertake projects such as reviewing and implementing accounts receivable software to optimise operations You'll be an ideal Credit Controller for us if you: Significant Credit Control Experience, with late collection and recoveries Proficiency with Microsoft Excel at intermediate level or above (VLOOKUP, Pivot Tables, etc.) Strong analytical and problem-solving skills, with a proactive approach to process improvement Excellent communication skills and strong organisational skills Ability to be professional and persuasive while maintaining positive partner relationships Have excellent verbal and written communication skills with the ability to communicate at all levels Ability to prioritise and handle multiple tasks and projects simultaneously Can grasp complex ideas and change direction quickly in a fast-paced environment Ability to proactively solve problems using critical thinking skills Ability to be self-motivated and work as part of a team Demonstrated acute attention to detail Have experience with accounting and billing software Experience working with NetSuite To fulfil this role, you should be resident in this country with a valid right to work. We encourage you to apply for a role at Pax8 even if you don’t meet 100% of the bullet points We believe in cultivating an environment where there are a diversity of perspectives. We review and acknowledge every application using real humans - please look out for a response from us to your application in your inbox but check spam too Salary & benefits for our Credit Controller: Basic Salary £28,000 to £32,000 25 days holiday (plus bank holidays) Annual company bonus Bupa Private healthcare Unum Dental Plan Canada Life Life Assurance Canada Life Income Protection Royal London pension scheme Share options after qualifying period Health & Wellbeing coaching support Dedicated time for training and personal development Unlimited access to LinkedIn Learning Pax8 Cycle to Work Support Scheme Available Fun and frequent company and team socials Designated Office & Working pattern: Tech set up to support great home and in-office working Designated Office : Derby or Farnborough (brand new fully refurbished offices) UK Days : Monday to Friday Hours : 37.5 hours per week Time : 9am – 5:30pm Pax8 Office Environment: Step into vibrant offices in Bristol, Derby and Farnboroughdynamic workspaces that merge creativity with comfort Imagine quirky offices filled with endless snacks, refreshing drinks, and bustling social events. Hot-desking with extra monitors keeps you connected, while a fun-packed games areas (think Xbox, pool, darts, and more) helps you unwind. For those seeking wellness, enjoy light-filled environments with breakout spaces, wellness areas, and state-of-the-art coffee machines. Whether you're into fitness or simply need a shuttle to work, these offices are designed to energise and inspire every day If you struggle to get “time out” we’re happy to accommodate early/late conversations and interview times or if you have any queries you can ring Will, the talent partner managing this role on 44117 471 3268 DDI (No Agencies Please) About Pax8: Pax8 is the technology marketplace of the future, linking partners, vendors, and small to midsized businesses (SMBs) through AI-powered insights and comprehensive product support. With a global partner ecosystem of over 35,000 managed service providers, Pax8 empowers SMBs worldwide by providing software and services that unlock their growth potential and enhance their security. Committed to innovating cloud commerce at scale, Pax8 drives customer acquisition and solution consumption across its entire ecosystem. More about Pax8: For all you tech minded people - discover our Marketplace: https://www.pax8.com/en-uk/marketplace/ Best Companies: Awarded Number 50 in the UKs Best Companies Our Journey from the US to EMEA: https://www.pax8.com/blog/office-opening-bristol/ Get a feel for our progress, culture and how we constantly strive to be better and do better below : Taste our values & culture here: https://www.pax8.com/en-uk/careers/ Check our HR Leaders people ethos here: https://www.youtube.com/watch?v-IO3JTx-Dlo See our progress in Awards: https://www.pax8.com/en-uk/news-post/pax8-triumphs-with-three-awards-at-the-comptia-uki-spotlight-awards/ Pax8 Named Best Mid-Sized Company to Work For in the UK: https://www.pax8.com/en-uk/news-post/pax8-named-50th-best-mid-sized-company-to-work-for-in-the-uk/ Scott Chasin: Exciting Times - meet our new CEO UK: https://www.pax8.com/en-uk/ EU: https://www.pax8.com/en-eu/ We are Pax8 where our employee experience meets customer experience - come and be "work happy" with us It's an exciting time to join us as Pax8 EU enter the next significant stage of our incredible growth As we expand across Europe, we have 8 offices supporting 23 languages and our teams continue to grow You will be working in a mature Cloud market. We help our partners build revenue and succeed with cloud services. It's our mission to be the world’s favourite place to buy cloud products - why not be a part of that success story? You would be joining a rapidly growing team bringing the success of a new cloud model to the UK from Denver, Colorado (Awarded number 50 in the UK's Best Companies, Best Places to Work 2022 by Glassdoor and Employer of the year Women in IT UK Awards 2021 ). We're listed on the Inc 500. We have recently achieved $2bn annual recurring revenue, we've pioneered simplifying the cloud buying journey for thousands of partners by reinventing the IT cloud model with more than 140 vendors globally giving customers and partners real choice. We're proud to be listed on the Inc 500, have been Awarded Glassdoor's Best Places to Work 2022 and Employer of the Year in the UK Women in IT Awards 2021. Overview: Our mission is to be the world’s favourite place to buy cloud products. We are a fast-growing, dynamic, and high-energy organisation with a start-up feel, allowing you to make a meaningful impact on the business. Culture is important to us, and at Pax8, it’s business, and it IS personal. We are passionate, creative, and unconventional. We work hard, keep it fun, and expect the best We Elev8 each other. We Advoc8 for our partners. We Innov8 continuously. We Celebr8 life Culture is important to us, and at Pax8, it’s business, and it IS personal. We are passionate, creative, and humorously offbeat. We work hard, keep it fun, and expect the best. We Elev8 each other. We Advoc8 for our partners. We Innov8 continuously. We Celebr8 life. Equal Opportunities: Pax8 are an equal opportunities employer and welcome individuals who are in possession of the appropriate requirements to work within the UK. Offered individuals will be asked to undertake identity, security compliance and reference checks. Your privacy is important to us. Your data will be held in accordance with GDPR best practices and processed only in accordance with our recruiting processes. Job Applicant Privacy Notice ( https://www.pax8.com/en-uk/job-applicant-privacy-notice/ ) LI-Hybrid LI-WP1 IND-LP