Main area: Maternity
Grade: NHS AfC: Band 2
Contract: Permanent
Hours: Part time - 12 hours per week (12 hr shift Saturdays)
Job ref: 435-F001-25
Employer: East Lancashire Hospitals NHS Trust
Employer type: NHS
Site: Burnley Town
Salary: £23,615 Per annum, pro rata
Salary period: Yearly
Closing: 22/01/2025 23:59
Job Overview
The role of the Ward Clerk within the Mid Central Birth Suite encompasses the opportunity to work within the wider maternity and obstetric teams to provide safe, personal and effective care to women and their families.
The successful candidate will work alongside the team to undertake the responsibility of overseeing the administration duties to support the ward environment. The duties will include telephone communication with both patients and staff, the management of clerical tasks including filing and accessing case notes, alongside the continued update of computerised records and appointments.
The remit of clerical tasks is varied and will be specific to the needs of the role.
The post will be mainly focused on providing admin support to the clinical teams, with various hours available, including evenings, weekends, and nights.
Main Duties of the Job
We are offering enthusiastic and caring individuals the opportunity to apply for a role within the central birth suite at East Lancashire Hospitals as a Ward Clerk within the team.
Based within maternity services, you will work in a friendly team of Midwives, Midwifery Support Workers, and clinicians dedicated to the provision of high-quality care for the women and babies that they serve.
The main duties of the post will include:
1. Welcoming patients and visitors.
2. Maintaining computerised records.
3. Dealing with telephone enquiries.
4. General clerical tasks.
Applicants should have good communication and keyboard skills and be able to demonstrate their ability and skills against all key requirements highlighted in the personal specification. Previous clerical experience is essential, with knowledge of working in a hospital setting desirable; however, full training will be given on the hospital computer systems.
Person Specification
Qualifications
* NVQ Level II in Customer Care
Special Requirements
* Clear and accurate written and verbal communication at all levels of the organisation.
* Proven ability to work in a team and be supportive of team members.
* Proven ability to manage priorities under pressure.
Experience
* Previous clerical experience.
* Previous experience of working with the public under stressful conditions.
Working for Our Organisation
This is a fantastic opportunity to work within a dynamic and highly motivated team who are committed to providing a high standard of patient care within an environment that is evolving to meet the needs of the women and families who are accessing Postnatal Care.
Application Information
It is important you are made aware of the following regarding your application to East Lancashire Hospitals NHS Trust:
* Please note that the salary advertised is for full-time hours. If this post is less than 37.5 hours per week, the salary will be pro-rata.
* This vacancy may close before the closing date if the recruiting manager deems sufficient applications have been received. Therefore, it is advised to complete your application as early as possible to avoid disappointment.
* Please ensure you check the email account from which you apply regularly as we will use this to contact you regarding your application.
* Please note that shortlisting is completed anonymously, with candidates being assessed against the essential criteria for the post. Therefore, only applicants who can clearly demonstrate how they meet our person specification criteria in their application will be short-listed.
Disclosure and Barring Scheme (DBS)
If the role you are applying for is identified as either controlled or regulated activity as defined in the Safeguarding Vulnerable Groups Act (2006), any offer of employment is provisional upon a satisfactory DBS check being obtained.
The healthcare sector is exempted from the Rehabilitation of Offenders Act 1974.
In line with other NHS organisations in the North West Region, the Trust is now passing the charge for undertaking a DBS check on to candidates in the event they are successfully appointed into the post for which they have applied.
The cost of an Enhanced Disclosure will be £55.38 and for a Standard Disclosure will be £27.38. This cost is not applicable for a Volunteer post.
Equal Opportunities
The Trust is an equal opportunities employer, committed to improving the working lives of our staff and operates a 'Zero Tolerance' policy to aggression, violence, bullying, and harassment. We aim to employ a workforce that reflects the diverse communities we serve.
We welcome applications from everyone irrespective of ethnic origin, gender, age, gender identity, sexual orientation, religion, marital status, disability, or social background.
We especially welcome applications from members of our black, Asian, and minority ethnic (BAME) communities, as we have identified that ELHT has an under-representation of BAME employees. Appointments will be made on merit.
Applicants who have a disability and meet the essential criteria for the job will be interviewed if they indicate they wish to be considered under the Guaranteed Interview Scheme.
If you require a reasonable adjustment at any stage of the recruitment process, please make the recruitment services team aware as soon as possible.
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