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Job Description
Salary: Base pay is £13.46 per hour plus an additional £1 per hour when working weekends.
Training: Monday 20 January to Friday 31 January 2025, Monday to Friday 8am to 4pm (based off site at Regus, Leicester).
Location: Onsite, based at Radar Road, Leicester with the opportunity to apply to work from home, in line with our working from home policy after a minimum of 6-9 months service (eligibility criteria applies).
Our International department delivers to approximately 130 countries globally with growing teams across our contact centres Leicester, Manchester, Poland, and Pune.
What you’ll be doing:
As an International Language Advisor, you will provide exceptional services to our customers through inbound and outbound calls, emails, and chats whilst navigating through our computer systems.
What we’re looking for:
With previous experience in customer service, ideally within a call centre or customer-facing environment, you’ll be a team player with excellent communication skills, able to communicate in a confident, clear, and friendly manner in a fast-paced environment.
You will be fluent in English and German (spoken and written) and have good literacy and numeracy skills.
What’s Next:
Press the apply button now to start your application. Once you have applied for the job, we will initially consider your skills and experience based on your CV and application.
About Us
You know Next, but did you know we’re a FTSE-100 retail company employing over 35,000 people across the UK and Ireland?
About some of our Benefits
* 25% off most NEXT, MADE*, Lipsy*, Gap* and Victoria's Secret* products (*when purchased through NEXT)
* Quarterly bonuses
* Free parking on Next authorised sites
* Access to fantastic discounts at our Staff Shops
* 10% off most partner brands & up to 15% off Branded Beauty
* Access a digital GP and other free health and wellbeing services
We aim to support all candidates during the application process and are happy to provide workplace adjustments when necessary.
Job Info
* Job Identification 68569
* Job Category Customer Services
* Posting Date 12/04/2024, 11:02 AM
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