Job title: Support Worker Purpose: To support individuals to make choices and live as independently as possible and to demonstrate the values of the Care and Support Department Main responsibilities: Support service users/tenants to express themselves and make informed choices and decisions about their lives in a way that respects their dignity and rights. Devise and implement individual care and/or support plans with risk assessments that are not risk averse. These may include one or more of the following examples: -Living as independently as possible -Maintaining good health and hygiene, administering medications and personal care e.g. dressing, washing, shaving and going to the toilet -Accessing work, education or training -Enjoying leisure time, activities and cultural beliefs in the community -Keeping in touch with family and friends and making new friends -Key work named service users -Carry out or assist in cooking and other domestic/cleaning tasks. Follow and review care and/or support plans with the service user and record progress of plans Assist in the delivery of support to service users who may present behavioural challenges. Key holding including coordinating other shift staff, administering medications and handling money Assume responsibility for safeguarding adults and/or children who have needs for care and support, are experiencing, or are at risk of, abuse or neglect, and as a result of those needs are unable to protect themselves against the abuse or neglect or the risk of it. Maintain service user records through NCHAs IT systems or paper records; sharing confidentially with work colleagues and other relevant people as appropriate to provide consistent care and support. Maintain Health and Safety and day-to-day records of financial transactions and administration; using NCHA job specific IT/ technical systems. Enable service users to make informed choices through joint reviews of Care and/or Support planning and recorded risk assessments. Maintain a safe and healthy physical environment for service users and colleagues; complying with current infection control policies and procedures and completing relevant Health and Safety training Respond to health and safety issues; implementing emergency procedures where necessary. Work on rota/shift system, including Bank Holidays and weekends and which may include night-time working and sleeping-in duties. Adhere to mandatory vaccination requirements for the role; providing evidence of exemptions where applicable.