MSK Business Unit PA and Lead Medical Secretary
Cambridge University Hospital NHS Foundation Trust
To provide a highly professional, comprehensive and efficient Personal Assistant service to the MSK Operations Management team. Attributes of the successful candidate will include high levels of professionalism, discretion and confidentiality, calmness under pressure and a friendly approachable style.
They will be highly literate, with exceptional attention to detail, and will be able to effectively prioritise numerous tasks and work under pressure to achieve tight deadlines.
Main Duties of the Job
To provide a professional comprehensive and high-quality personal assistant and administrative service to the clinical director and operational team within the MSK business unit.
Manage administrative team including recruiting, appraising, managing performance, capability and disciplinary.
Provide comprehensive support to senior team including diary management, coordinating and arranging meetings and taking minutes.
About Us
Our Trust
Cambridge University Hospitals (CUH) NHS Foundation Trust comprises Addenbrooke's Hospital and the Rosie Hospital in Cambridge. With over 13,000 staff and over 1100 beds, the priorities of the Trust focus on a quality service which is all about people - patients, staff and partners. Recognised as providing 'outstanding' care to our patients and rated 'Good' overall by the Care Quality Commissioner, is testament to the skill and dedication of the people who work here. CUH's values - Together - Safe, Kind, Excellent - are at the heart of patient care, defining the way all staff work and behave.
CUH is committed to promoting a diverse and inclusive community - a place where we can all be ourselves. We welcome applications for all positions in the organisation irrespective of people's age, disability, ethnicity, race, nationality, gender identity, sex, sexual orientation, religion or belief, marriage and civil partnership status, or pregnancy and maternity status or social economic background.
Job Responsibilities
Please see the attached Applicant Information Pack (combined Job Description and Person Specification) for key duties and responsibilities.
Please note: Internal applicants on permanent contracts can only apply for this post as a secondment and must have the approval of your current line manager before applying.
As per Home Office guidelines, please be aware that, unfortunately, the Trust is unable to offer sponsorship for this particular position.
Benefits to You
At Cambridge University Hospitals, we want to do all we can to support good working days. We offer development opportunities and a wide range of benefits, including on-site leisure facilities, shopping concourse and day nurseries. Our good work programme currently includes providing reduced cost Stagecoach bus travel to and from Cambridge University Hospital site. We also subsidise the cost of parking on site for eligible staff.
CUH is committed to assisting employees in achieving a good work-life balance irrespective of role or personal circumstances. Flexible arrangements may include, but are not limited to, part-time working, job-share, term-time working and flexible start and finish times.
Person Specification
Qualifications
* Educated to A level or NVQ level 3 Customer Service / Business Admin / ITQ or equivalent Typing qualification or equivalent experience.
* Secretarial / PA qualification (RSAIII) or equivalent.
Experience
* Experience of administrative work in a busy clerical / office environment or reception service.
* Secretarial and/or administrative experience including minute taking / audiotyping.
* Prioritising, planning, organising own tasks and working within guidelines.
* Experience of dealing with difficult situations and confrontations.
* Data entry and analysis experience and documentation.
* Experience of IT packages - Microsoft office.
* Experience of producing documents to a high standard.
* Previous experience of working in NHS.
* Previous PA experience.
Knowledge
* Understanding of confidentiality and data protection.
* Knowledge and understanding of equality and diversity.
* Sound knowledge of office procedures.
* Understanding of customer service.
* Good working knowledge of Microsoft Office packages.
* Knowledge of the Trust including awareness of priorities.
* Knowledge of Trust information systems.
Skills
* Ability to work independently and as part of a team.
* Excellent communication skills including telephone, email, face to face.
* Ability to communicate in an accessible way to adapt forms according to diverse needs.
* Ability to develop templates for letters / reports.
* Ability to organise and manage own time keeping to schedule and deadlines.
* Ability to allocate and monitor work of others.
* Ability to use own initiative and work autonomously.
* Ability to demonstrate leadership skills.
* Willing to take on/learn new skills.
* Ability to show attention to detail and accuracy.
* Ability to adapt to change.
* Ability to work under pressure.
* Ability to touch type.
* Ability to work with budgets.
* Ability to requisition general stock.
Additional Requirements
* The ability to understand and behave at all times, towards patients, visitors and colleagues according to the Trust values of safe, kind, excellent.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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