Please refer to the job description for a full list of duties Leadership and Management Deputise for Cellular Pathology Manager in their absence. Provide leadership in a team environment and support all staff, including during major incidents. To manage quality assurance processes in main mortuary sites and satellite body stores. Ensure all evisceration, diagnostic and patient reconstruction processes during a post mortem are carried out safely and in accordance with policies. Ensure the procedures for storage and release of deceased are followed at all times. Monitor and manage capacity and demand for the service, escalating concerns to the Cellular Pathology Manager in a timely manner. Report the capacity data to the Trust Health Informatics team during high pressure periods. Quality Systems and Clinical Governance To lead the quality assurance aspect of mortuary services, both internal and external, and to act in accordance with SOPs. Represent the service at departmental quality meetings. Develop, implement and maintain effective reporting systems to provide reliable data to the Pathology management team for mortuary complaints, incidents and accreditation, licensing and security compliance concerns. Responsible for reporting accreditation and regulatory performance to the Pathology Quality Manager for onward reporting at Quality & Healthcare Governance Group, CSS Quality & Governance group and Pathology management. Undertake and review all necessary quality checks on mortuary services and be able to act on day to day problems encountered to resolve these in a timely manner. To manage an audit schedule which meets the requirements of ISO15189 and HTA standards. Schedule and perform audits, record findings and resolve non-conformances in a timely manner. Be a HTA Person Designate (PD) for CDDFT. Lead and manage the technical mortuary staff to ensure licence conditions are met and escalate to the Pathology management team when there is a risk of breach or a failure to meet any licence condition. Arrange for the lawful disposal of human tissue following the appropriate consent processes. Complete the self-assessment documentation for HTA. In conjunction with the Cellular Pathology laboratory manager and Designated Individual undertake the mortuary lead role in the investigation of high-level incidents including HTA reportable incidents. Ensure incidents are reported in a timely manner. Monitor the departmental risk register relating to mortuary services, ensuring it is comprehensive and relevant and that all risks are updated in a timely fashion and escalating to the Cellular Pathology laboratory manager as required. To ensure that records pertaining to deceased persons are accurate and stored appropriately. Use information to provide reports on workload and performance indicators and recommendations for efficient use of mortuary resources. The post holder will be required to produce statistical reports and spreadsheets. Health and Safety and Security To liaise with the Trusts estates department and PFI partners to ensure continued compliance with security arrangements. Perform regular audits of security on all sites. Patient care Investigate non-compliances, incidents and complaints within limits of responsibility identified by the Pathology service managers, implementing corrective and preventative actions as required. Monitor and manage long stay patients ensuring dignity of the deceased is maintained at all times. Professionally accountable for ensuring patient safety within the mortuary environment. Policy and Service development The post holder will actively write, participate in the development of and implement Standard Operating Procedures (SOPs), local and Trust wide policies, and service improvements in their own work area and also where these may impact on other disciplines and departments. Financial and physical resources The post holder will be able to purchase equipment and consumables in line with current Trust standing financial instructions. Required to have an awareness and understanding of the principles of financial management of their section and the department. Communication To maintain the highest level of patient confidentiality. Liaise with other senior staff on the day to day operation of the department. To give advice to service users and other staff on the protocols, standards and guidelines within the provision of the service. To investigate any anomalies within the department. The post holder will be required to plan and prioritise their own workload and that of other staff. This includes rostering and approval of annual leave to ensure there is sufficient cross site cover and the out of hours service is maintained. Perform annual performance and development reviews for staff and maintain the mortuary training plan. Management of attendance, staff grievances and disciplinary issues. Working with the Cellular Pathology Manager on the recruitment, selection and retention of the mortuary workforce. Reviewing the skill mix in line with the changing needs of the service. The post holder will maintain, calibrate and quality control specialist equipment for correct operation with appropriate record keeping in accordance with department protocols e.g. temperature monitors. There is direct contact with deceased patients and exposure to distressing or emotional situations is to be expected. The post holder may have to deal with difficult telephone conversations with users who may be emotionally distressed.