Client Liaison Officer
Hours: Part-time role (22.5 hours per week)
Location: Havering, Essex
Salary: £40,000 pro rata
Are you a confident, self-motivated, and commercially driven individual with a passion for retail? Our client is seeking an energetic and dynamic Client Liaison Officer to support their management team. This role is perfect for someone who thrives in a busy and varied environment and loves building strong relationships.
You will be the key liaison between individual retailers and the management team. You'll play a crucial role in developing and implementing commercial and asset strategies, utilising your exceptional communication skills to ensure smooth operations and high levels of satisfaction among retailers.
Key Responsibilities:
Collate and analyse daily, weekly, and monthly sales data, identifying areas of growth and risk, and producing trend analysis reports.
Provide regular updates to clients and management teams regarding retailer performance and issues.
Conduct regular visits to retailers to maintain positive relationships, gain feedback, and provide support.
Focus on delivering outstanding customer service.
Lead the induction of new retailers and store managers, and develop training programmes tailored to their needs.
Manage retailer events and ensure they are well-coordinated with the management team.
Engage retailers in sales growth opportunities such as events, promotions, and marketing activities.Perks:
Career G...