Senior Program Manager, Network Strategy, Amazon Logistics, Network Strategy and Planning
At Amazon, we're working to be the most customer-centric company on earth. One customer experience that we’re constantly looking to take to a new level is how we fulfill and deliver their orders. The goal of Amazon is to build a world-class last mile operation. Amazon aims to exceed the expectations of our customers by ensuring that their orders, no matter how large or small, are delivered as quickly, accurately, and cost-effectively as possible. To meet this goal, Amazon is continually striving to innovate and provide best-in-class service levels through the introduction of pioneering new products and services.
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At Amazon we are expanding our last-mile network by launching Delivery Stations (DS) nationwide to deliver packages to customers. We are looking for a Program Manager in Network Strategy function who works closely with regional operations stakeholders, account managers, internal teams, and customers to manage capacity optimization for all facilities of AMZL located in Japan.
Network Strategy function is accountable for developing long-term strategies for Amazon Logistics' network in collaboration with internal and external stakeholders. This role will also lead the development of Capacity Planning Program for all nodes.
Network Strategy is new to the Japan Last Mile team, so this role will have a tremendous amount of influence in shaping the team’s overall strategy. There are a lot of opportunities to collaborate with Europe and North America teams.
[Career Path] As a Program Manager, you can gain experience in network-level project management. You'll develop skills to lead projects successfully while communicating with a wide range of stakeholders in operations, engineering, finance, and real estate. With various collaborative teams, you can choose your career path according to your evolving skills and career aspirations.
Related information:
・Department: Last Mile (AMZL)
・Job: Project Management
・Location: Tokyo Office
・Interview: Tokyo Office
Key job responsibilities
Responsibilities include (but are not limited to):
1. Manage multiple projects and tasks simultaneously and effectively influence, negotiate, and communicate with internal partners.
2. Develop new plans and roadmaps to drive network expansion.
3. Cross-functional coordination and alignment.
4. Collaborate with Europe and North America teams to share best practices.
Minimum Requirements:
- 5+ years of program or project management experience
- Experience using data and metrics to determine and drive improvements
- Experience owning program strategy, end-to-end delivery, and communicating results to senior leadership
- Reading, writing, and verbal communication skills in business English
- Reading, writing, and verbal communication skills in Japanese
- 2+ years of driving process improvements experience
- Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.)
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