Warehouse Manager
Nechells, Birmingham, B7 5QT
Salary: GBP27000 per annum
Location: Birmingham, B7 5QT
Hours: Full Time 37.5 per week
Benefits: 25 days holiday, pro-rata, 5.5% Employer Pension Contribution including Life Cover, Occupational Sick Pay Benefits & Enhanced Maternity, Adoption and Paternity Leave and Pay, plus more
Reporting to: Senior Operations Manager
FareShare Midlands is the region's largest food redistribution charity. We take good-to-eat surplus food from the food industry and get it to our Members - frontline charities and community groups all over the Midlands. We turn an environmental problem into a social solution.
The Role
FareShare Midlands is a high-profile charity with stakeholders from varying sectors not least over 500 companies in the food industry and FareShare UK. You will work towards, and achieve, a best-in-class operation not accepting standards or a service that falls short of this.
As the senior person on site, you will be the key point of contact for operations, logistics, and stock allocation for your region. You will be responsible for all compliance issues including food hygiene, health & safety, and security of the depot and the safety and wellbeing of all visitors, contractors, depot staff, and volunteers.
The main role will be to lead the successful day-to-day operations and ensure the ongoing success of the FareShare Midlands Regional Centres. This will involve working closely with staff and volunteers to ensure that all activities, including operational and order processing, are completed to the agreed standard & daily timetable.
Main Responsibilities
1. Operations:
Co-ordinate the work schedule and daily activities of the depot, within the guidelines of FareShare Midlands policies and procedures on food safety and Health & Safety.
Be responsible for the supervision, development, and training of all staff & volunteers.
Ensure that all shifts are efficiently planned, controlled, and resourced at least a week in advance.
Maintain and use the in-house stock management system, with responsibility for the training of depot staff and volunteers on the database and accuracy of stock. Maintain good relations and communications with food suppliers and community member recipient projects, responding to any complaints or service issues with pace and courtesy as set out in our Service Charter.
Ensure that the vans are maintained as roadworthy and legal (taxed and insured).
2. Health & Safety, Food Hygiene & Equal Opportunities:
Be responsible for the Health & Safety and security of the operation, including warehouse, vehicles, staff, visitors, and volunteers.
To support health and safety advisor in carrying out risk assessments.
Ensure compliance with all FareShare policies and procedures and industry standards as required by food donors and regulators, and maintain gold standard at audit level.
Ensure the service is delivered in accordance with FareShare Equal Opportunities Policy and maintain the values and culture of the FS Midlands operation.
3. Human Resources:
Lead & develop your direct reports on a day-to-day basis, ensuring that all are aware of their responsibilities and have the resources, capacity, and capability to carry them out.
Be responsible for warehouse staff personal development reviews, regular 1-2-1 meetings, and support as required.
Work with the Volunteer co-ordinator to recruit and train the right volunteers and other work placement trainees within the project.
4. Key Performance Indicators and Financial Responsibilities:
Cost control
H&S accidents and near misses
Service level & complaints
Food safety standards and audit scores
Waste and conversion rate
Person Specification - Skills, Qualities & Experience
Essential
Established (minimum 3 years) warehousing knowledge including managing Staff and Rotas.
Depot management experience, managing stock control, payment reconciliation, and putting all required warehouse processes in place.
Relevant experience of working in the food industry, probably in a retail operations management or production management resulting in a strong understanding of all the core areas around operations, food safety, health and safety, and good business practice.
Stock management of perishable goods, putting processes and checks in place from goods in to goods out, creating stock count processes, managing stock rotation.
Line management experience, including projects and associated budgets to time, to cost and to quality.
Commercial experience; managing budgets, identifying cost savings, revenue generation and meeting KPI targets.
Familiarity with and experience of working in CI or Lean culture including leading on review and improvement processes.
Experience of developing and implementation of performance management systems for service delivery including monitoring and evaluation.
Understanding of the voluntary and community sector and volunteering.
Strong communication and interpersonal skills, with the ability to deal with people at all levels building successful and productive relationships, both internally and externally.
Good time management with ability to manage workloads, set priorities and meet deadlines.
Demonstrable IT literacy, in particular of using Microsoft applications (Outlook, Word, Excel, and PowerPoint).
Qualifications
Up-to-date driving license
Forklift License
Food Safety Level 3
Desirable
Some experience of financial management, including control over budget setting and performance management
Relationship management and partnership working with senior stakeholders across multiple sectors.
Values and Behaviours
A commitment to Equal Opportunities
An appreciation of FareShare Midlands mission and vision
Flexibility of approach and ability to work in a team. #J-18808-Ljbffr