Description About the role: You will provide intensive housing management service to residents living in an extra care scheme by delivering housing support and creating a vibrant, safe and diverse environment to enable tenancy sustainment. The successful individual will be responsible for managing the scheme and should have experience in a similar role. You will be overseeing all tenancy matters and ensuring that all health & safety policies are adhered to. You will work in partnership with the on-site care team, social services and other third parties to ensure that the needs of our customers are met. Skills and experience: Essential: Demonstrates a sensitive and supportive approach to vulnerable people, always maintaining their dignity and self-respect. Experience in managing a service providing care and support to older people and the promotion. and improvement of service delivery working closely and in consultation with residents. Experience in managing budgets and a good understanding of commercial data. Knowledge of welfare benefits and dealing with harassment and nuisance. Ability to work on own initiative and make decisions within existing system. Good IT skills and the ability to write reports with excellent communication skills. Understanding of current issues in the provision of social housing and care of the elderly and the ageing process, have empathy with elderly people and can assist customers within the confines of manual handling techniques. Experience in management, motivating/leading staff. Driving license Desirable: Housing management experience Experience in managing specialist rented housing Experience in basic maintenance and related matters What we can offer you: Competitive pay: £29,558 35 hours per week, Monday to Friday 9am-5pm 25 days of annual leave Helping you save for the future Guinness will contribute up to 9% towards your pension on a matching bases Excellent lifestyle benefits portal including: cycle to work scheme and fantastic discounts at supermarkets and many other ships, online retailers & leisure activities Healthcare cashback plan Employee Assistance Programme, plus more To find out more about the role and to ensure you meet the essential criteria, please review the role profile. If this sounds like you, we would love to hear from you so click apply today INDTGP TJTTGP